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Job Location | Gimli, MB |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
Veterinary Client Services Representative (CSR)Job Duties-Provide top-notch customer service: greet customers, answer questions, process incoming and outgoing appointments-Monitor client flow from check-in to discharge-Process payment transactions-Answer 4-line switch board, which will involve answering questions, screening emergent and non emergent scheduling of appointments-Manage electronic client/patient charts-Assist with pet supply purchases-Retrieve product orders and prescriptions-Maintain cleanliness of the reception area-Identify and work compassionately with clients in various emotional states-Relay appropriate information to/from clients to doctors and/or medical staff or Management-Computer skills: Able to use Windows based computer systems, word processing, email, web search and other skills needed to effectively use the practice management software program-Copy/Scan/Fax, printer use knowledge-Merchandising and identifying product holes, placing stock orders-Must be available evenings and weekendsMust possess good critical thinking and problem-solving skills, compassion, a positive attitude, follow-through and excellent communication and teamwork skills. Multitasking and accepting constructive criticism is essential. Punctuality is expected with reliable transportation.Qualifications:-High School Diploma or G.E.D-At least 2 years customer service experience in a job setting-Must be able to safely lift 30lbs-Basic math and writing skillsThis job description does not necessarily cover every task or duty that might be assigned. There may be additional responsibilities assigned as needed. Interested applicants should send their resume to the director of administration via the careers tab on our website www.gimliveterinaryservices.com OR via Indeed.We thank all applicants for their interest, only those selected for an interview will be contacted.Job Type: PermanentSalary: From $30,000.00 per yearBenefits: