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SalesForce Administrator - Jobs in Greater Toronto Area, ON

KUBRA
Job LocationGreater Toronto Area, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Overview:KUBRA develops and markets Utility Customer Communication software, billing & payment solutions via a portfolio of business process outsourcing, information software, and professional services. KUBRAs integrated solutions enable companies to compose, deliver, manage and process complex, high-volume, personalized information assets for maximizing the client relationship management potential of each and every client / prospect contact.We are looking for people who are passionate about what they do. At KUBRA, we want Our People to enjoy their work and be proud of their accomplishments. Our People possess the highest level of quality, commitment, competency and character, and thrive in a high-energy, team-based environment. KUBRA offers a supportive and inclusive work environment where we value diversity and recognize individual contributions, innovations and creativity. We provide opportunities for growth and advancement so that Our People are continuously learning.We are a rapidly growing company that needs a talented and skilled SalesForce Administrator to join our dynamic team. This position is hybrid.The SalesForce Administrator (SFA) is responsible for management, maintenance, reporting, analysis and dashboard creation within SalesForce.What you get to do every day:

  • Daily review of Opportunities to ensure the correct Stage is relative to the Close Date
  • Follow up with team members where data is incorrect
  • Implement API’s to third party software as required by Marketing and Service Delivery
  • Interact with KUBRA’s Finance team to ensure accurate billing data
What kind of person should you be:
  • Advanced level of proficiency in MS Word, Excel & PowerPoint
  • Results driven and persistent
  • Strong time management skills and an inherent sense of professionalism
  • Customer service experience
  • Tenacious character to follow up with Teammates to ensure accurate data in SF
  • Preferred knowledge of KAPTA software
What skills do you need:
  • Degree/Diploma in Business Administration or a related field
  • Minimum of 2 years of SalesForce Administration
  • Advanced Excel skills
  • Data mapping / migration experience
  • Demonstrated ability to actively manage multiple tasks
  • Must be a goal oriented, persuasive, self-motivated and independent worker
  • Must be able to work well under pressure and be efficient in meeting deadlines
What can you expect from us:
  • Award-winning culture that fosters growth, diversity and inclusion for all
  • Paid day off for your birthday
  • Access to LinkedIn learning courses
  • Continued education with our education reimbursement program
  • Flexible schedules
  • Two paid days for volunteer opportunities
We are a fast-growing and dynamic company offering customer experience management solutions to some of the largest utility, insurance and government entities across North America. Our portfolio of meter-to-cash and outage communication solutions includes billing and payment, mapping, mobile apps and proactive customer communications solutions for customers. With more than 1 billion customer experiences annually, we have the ability to provide performance-driven value to more than 550 clients every day.Our office is small enough to allow creative individuals to flourish, yet large enough to provide long-term stability. We place a tremendous amount of responsibility on our team members to be productive, focused and self-motivated. We offer a casual work environment, competitive compensation and a stellar benefits program.KUBRA is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We will provide accommodations during the recruitment process upon request. Information received relating to accommodation will be addressed confidentially. We thank all applicants for their interest; however, only candidates under consideration will be contacted.Quick Apply
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