Technical Lead, Client Solutions - Jobs in Greater Toronto Area, ON

Job Description

Overview:Are you a leader with great technical knowledge Well, KUBRA is in growth mode and currently seeking a Technical Lead, Client Solutions to join our Service Delivery department!As a Technical Lead, Client Solutions, you will be leading a team of developers focused on implementing our enterprise customer experience management software. The crème de la crème You will also get the opportunity to collaborate with the Management, Sales & Marketing, Client Relationship Management, and Service Delivery departments to ensure alignment between business objectives and client goals.KUBRAs hiring efforts will continue during the COVID-19 pandemic. Any face-to-face stages of our interview process will be virtual via video conference.What you get to do every day:

• Lead the Client Solutions team in achieving established goals and departmental objectives
• Achieve staff results by communicating job expectations; planning, monitoring, and appraising jobgoals; coaching, counseling, and disciplining employees; and developing, coordinating, and enforcingsystems, policies, procedures, and productivity standards
• Foster an environment that emphasizes trust, open communication, creative thinking, and cohesiveteam effort
• Contribute to roadmap and release planning for solutions
• Find solutions for converting client requirements into product implementations
• Participate in the full software development lifecycle
• Write code and contribute to software architecture
• Do you like training and travelling throughout North America You also get the opportunity to travel and visit clients throughout North America to participate in design sessions, and deliver technicalpresentations and training (expected client site travel approx. 6 times per year) - Super collaborative and fun!

What kind of person should you be:

• Leadership and management skills – ability to attract, retain, motivate, coach, and develop teammembers for high performance
• Excellent written and verbal communications skills and an ability to maintain a high degree ofprofessionalism in all client communications
• Ability to influence others, build relationships, manage conflicts, and handle negotiations
• Business management skills – understanding of strategy, business functions, metrics, decision-making,and workflow
• Project management skills – ability to plan and manage successful projects, including managing risks,costs, time, and team
• Excellent organization, time management, problem-solving, and analytical skills
• Ability to handle pressure and focus on results

What skills do you need:

• Minimum of 5 years of experience in Information Technology or Software Development
• Demonstrated experience with C# and .NET, .NET core programming
• Demonstrated knowledge of relational database technology ideally Microsoft SQL Server
• Experience in designing and implementing Rest services, web APIs and other SOA designs
• Knowledge of KUBRA Billing & Payment solutions
• Experience with GIT or equivalent version control systems
• Knowledge of DevOps practices and CI/CD tools such as TeamCity, Octopus Deploy or MicrosoftAzure DevOps

What can you expect from us:

• Award-winning culture that fosters growth, diversity and inclusion for all
• Paid day off for your birthday
• Access to LinkedIn learning courses
• Continued education with our education reimbursement program
• Flexible schedules
• Two paid days for volunteer opportunities
• Well-Being Days!

KUBRA is a fast-growing company that delivers customer communications solutions to some of the largest utility, insurance, and government entities across North America. KUBRA offers billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. With more than 1.5 billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of Hearst.Our office is small enough to allow creative individuals to flourish, yet large enough to provide long-term stability. We place a tremendous amount of responsibility on our team members to be productive, focused and self-motivated. We offer a casual work environment, competitive compensation and a stellar benefits program.KUBRA is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We will provide accommodations during the recruitment process upon request by emailing the recruitment-team@kubra.com. Information received relating to accommodation will be addressed confidentially. We thank all applicants for their interest; however, only candidates under consideration will be contacted.Quick Apply

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