Assistant Village Manager - Jobs in Grovedale, AB

Job Description

Lendlease is one of the largest owners, operators and developers of retirement living communities in Australia, with a current portfolio of 75+ villages and over 17,000 residents calling our villages home.At Lendlease Retirement Living, we work together to create an experience where our residents can fulfil their desired lifestyle choices in a safe and caring community environment. Each member of the Retirement Living team plays a crucial role in providing exceptional customer service. Our employees build genuine and caring relationships with residents, and with fellow staff members. We also value qualities such as problem solving, attention to detail, strong financial acumen, organisation and taking proactive initiative.We are looking for an Assistant Village Manager, to report to the Village Manager at Abervale Village in Grovedale This is a permanent full-time position. In this role you will provide assistance in all areas of village management including:

• Supporting the day-to-day operations of the village
• Ensuring village operations align with Lendlease’s broader strategic direction
• Monitoring compliance in relation to state legislation and Lendlease’s policies and procedures.
• Prioritising all elements of health and safety to provide a safe environment for everyone in the village, including staff, contractors, visitors, and residents.
• Supporting the Village Manager with financial & team management of the village
• Providing updates to the Village manager on all aspects of village operations, as required
• Effectively communicating relevant information and instructions to staff and residents as requested by the Village Manager
• Fostering good relationships with residents and their families and ensuring a positive resident experience.
• Promoting positive relationships between employees and village residents

Skills and experience:To be considered for this role, you will be able to demonstrate:

• Previous professional experience in a people orientated setting or industry including, but not exclusive to, Retirement Living, Hospitality, Tourism, Property management, Education, Business Management, Events, Retail, Public relations or Teaching.
• Exceptional customer service and the ability to build relationships with multiple stakeholders
• Strong problem-solving skills and previous experience of financial management in a business setting
• You are highly organised, able to work to tight deadlines and ideally have some experience in office administration
• An ability to prioritise, manage and implement safety measures
• Strong people management skills and the ability to lead by example
• A passion for the industry and a customer first approach that sees you operate with a high level of integrity.
• Exceptional communication skills and professionalism
• Proficiency in using relevant software applications to access data and the ability to interpret data for successful business administration and operation

Please note: The successful applicant must complete a Police Check, will be required to receive an annual flu vaccination between the months of April-October as well as provide proof of the COVID-19 Vaccination with supporting documentation prior to joining. For selected roles more physical in nature, pre employment medical assessments may also be required prior to any employment offers being made.We embrace the value of a vibrant and diverse workforce and recognise that our people have different experiences and needs at different times. Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success.Quick Apply

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