Leasing Representative - Jobs in Hamilton, ON

Job Description

Welcome Home Management is a full service property management company servicing the Niagara & Hamilton areas specializing in the management of residential and mixed use (residential/commercial) rental properties. At Welcome Home, we are committed to continually improving the rental experience for both the investment property owner and the tenant.We recognize the importance of providing safe and well cared for properties and understand the value of such an investment.As an owner, allow Welcome Home Management to manage your investment so that you can relax and watch your returns grow.As a tenant, allow us to help you find a place you are proud to call home.Are you interested in getting in on the ground floor of an exciting new team who are doing new, creative, and innovative things, then we want to hear from you. Join an innovative, forward thinking property management company based in the Niagara region who is looking to significantly expand in the next 12 months.Are you an outgoing team player who has excellent time management, attention to detail, and great customer service skills Do others describe you as friendly or engaging, or a people person We are looking for a high energy team player, who is going to bring an exceptional level of service to our leasing team.Duties & Responsibilities· Communicate and work with Property Management to ensure properties are delivered on time and as promised· Conduct move-in inspections and orientation with residents· Work closely with Marketing team to update advertising and media channels, promotional programs, and signage for each property· Maintain customer database and ensure that all leads are responded to, and all traffic documented appropriately· Maintain a comprehensive knowledge of product, including availability of suite types and layouts, common areas and amenities of the building, and value-added services provided· Act as a resource interdepartmentally as a subject matter expert on properties· Provide a positive customer experience while maintaining strong relations with residents· Build on and maintain the relationship developed throughout the initial leasing process, through to move-in, while establishing regular communication with new residents ensuring a seamless move-in experience· Support with resident engagement and retention events and activities at properties, as requiredRole Requirements & Qualifications· 3+ years of experience in customer service, preferably in real estate, property management, or a related field.· High school diploma required, supplemented with post-secondary courses in Business or Real Estate Administration preferred· Forward thinking, solutions-oriented, wiliness to be held accountable· Positive attitude and high energy with exceptional customer service skills· Relationship skills: ability to develop and sustain cooperative working relationships with prospects, residents, and internal staff· Excellent oral and written communication and presentation skills· Strong time management skills with the ability to work autonomously· Excellent knowledge of the Niagara area and neighbourhoods· Valid driver’s licence and vehicle· Familiarity with Microsoft Office, GSuite, as well as willingness to learn other platforms· This role will require the Leasing Representative to show properties in both the Hamilton & Niagara regions. Travel Stipend will be provided.Job Types: Part-time, PermanentPart-time hours: 10-15 per weekSalary: From $18.00 per hourSchedule:

• Every Weekend
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Hamilton, ON: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Are you available to work a minimum of 2 shifts during the week and 1 weekend shift a week (MANDATORY)
• Do you have access to a vehicle and are you willing to travel and conduct showings in both the Hamilton & Niagara Region (St. Catharines, Niagara Falls, Welland, Port Colborne, Fort Erie)

Experience:

• property management: 1 year (preferred)

Application deadline: 2022-06-12Expected start date: 2022-06-13Quick Apply

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