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Account Manager - Jobs in Innisfail, AB

Job LocationInnisfail, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

We are currently looking for an Account Manager to join our team based in Innisfail.Your Impact as an Account Manager with Boreal Insurance GroupJob Responsibilities:

  • Providing information to customers in response to customer inquiries on products/services and converting a high percentage to new sales opportunities;
  • Matching customer needs to insurance company’s products/services;
  • Meeting established sales and service targets;
  • Generating new business opportunities by recommending products/services where appropriate;
  • Up-selling or cross-selling products/services to existing clients;
  • Updating customer records on computer system;
  • Resolving customer concerns within authority limits;
  • Providing post sales customer service (i.e. policy changes;
  • Reviewing coverage(s) and recommending changes as necessary;
  • Maintaining quality controls, checks work for accuracy;
  • Managing accounts receivable;
  • Processing documents, including customer letters and invoices (as needed or directed)
  • Referring complex/difficult customer inquiries to team leader or supervisor;
  • Maintaining general knowledge and understanding of insurance products distributed by Boreal Group
  • Performing other related duties as required.
Required Experience:
  • Minimum two (2) to three (3) years of continuous experience in a sales / customer service focused roll
  • Ability to establish a rapport, assess and identify cross selling opportunities
  • Excellent interpersonal, communication and presentation skills, both verbally and written;
  • Client focused and proven relationship building skills;
  • Ability to work collaboratively as a key member of a team and independently with minimum supervision;
  • Meticulous attention to detail, refined organizational skills and the ability to multi-task;
  • Proven ability to prioritize competing requirements and deadlines under pressure;
  • Must have strong computer skills and be proficient with the Microsoft Office Package.
Education:
  • Post-Secondary degree is not required but would be an asset.
  • Applicants not required to hold a General Insurance Level One (1), but will be required to obtain within 1 month of hire.
We Offer YouA competitive total rewards package including job stability, competitive compensation structure, continuing education & training, and the successful candidate could experience impressive potential for compensation growth through sales initiatives and portfolio growth.How To Apply:Resumes may be submitted by email or in person toTy McDonald President Boreal Insurance Group 5022 50 Street Innisfail, AB T4G 1S7 ty@borealinsurance.comQuick Apply
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