Scheduler/Administrative Assistant - Jobs in Innisfail, AB

Job Description

Medavie Health Services is a national leader in primary health care solutions, the largest contracted provider of emergency medical services in Canada and delivers care in remote communities as part of our contract with Indigenous Services Canada.Together, with our compassionate network of 4,300 health care professionals in six provinces, we have a long history of providing innovative community paramedicine programs and delivering mobile integrated health services across the country.Every day, our team provides high-quality patient care through ground and air ambulance services, medical communications, mobile integrated health/community paramedicine programs, 911 Public Safety, 811 Telehealth, home health care, as well as clinical training.At Medavie Health Services, our team members are dedicated to building a healthier Canada and supporting the needs of the culturally diverse communities we serve. We are looking for an Administrative Assistant/Scheduler that lives our core values being Caring, Accountable, Responsive, Innovative and Community-minded.Located in Innisfail, AB, the incumbent will be responsible to prepare scheduling for all paramedics in the Company’s time and attendance management system including applying and making approved changes to the staff schedules in accordance with applicable collective agreements and legislation. Reporting to the General Manager, you will be the first point of contact for all scheduling related issues.Medavie Health Services is part of Medavie, a health solutions partner. Together with Medavie Blue Cross, we are committed to providing innovative solutions that will improve the wellbeing of all Canadians.We are proud to invest in communities to help address some of Canada’s most pressing health care challenges.The position entails, but is not limited to the following:

• provide ongoing scheduling support and software orientation to management and staff;
• perform daily audits of the roster for accuracy of staffing, hours, codes etc. and makes corrections as needed;
• review and/or audit employee meals and shift overruns as required;
• submit district payroll as needed;
• adhere to the scheduling rules to fill shifts as required for staffing of short notice leaves, vacations, sick calls and special events;
• track absenteeism and sick time for the Company;
• assist with yearly vacation tracking;
• efficiently process incoming calls, direct calls to the appropriate staff or management;
• coordinate incoming and outgoing e-mails and fax messages;

• process all incoming and outgoing mail including courier packages and internal mail;
• photocopy and sort documents as required; and
• assist with other duties as required by the GM, Operations Manager and HR Business Partner.

As the ideal candidate for this role, you:

• post-secondary education in office administration or equivalent combination of experience and education;
• prior scheduling experience with preference given to those who have experience with EMS Manager and Workforce Telestaff;
• strong computer skills using a variety of Microsoft Office software products;
• well organized with the ability to prioritize workload in a fast-paced environment;
• self-motivated team player and able to work independently;
• excellent typing and proof-reading skills with high attention to detail;
• excellent communication skills both oral and written;
• comfortable working to a schedule with demanding turn-around times; and
• above average customer service focused.

If you are interested in working with a dynamic team of professionals and possess the necessary qualifications, please send your resume with cover letter quoting the competition number MHSG2022-03 in the file name along with your first and last name.We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.Medavie Health Services West is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.Job Type: Full-timeBenefits:

• Company events
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care
• Wellness program

Flexible Language Requirement:

• English not required

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay

Ability to commute/relocate:

• Innisfail, AB: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Expected Start Date: 2022-09-12Quick Apply

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