Hirejobs Canada
Register
Auckland Jobs
Canterbury Jobs
Northland Jobs
Otago Jobs
Southland Jobs
Tasman Jobs
Wellington Jobs
West Coast Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Front Desk - Jobs in Kamloops, BC

Campus Living Centres
Job LocationKamloops, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Position Summary and Job MagnitudeThe Residence Services Representative is responsible for maintaining guest satisfaction at all times. They must be able to listen and understand the needs of guests and deliver the appropriate level of service to meet their satisfaction. The Residence Services Representative will work out of the front desk of the property and have a high level of interaction all guests.Essential Functions and Basic Duties

  • Demonstrate a high degree of customer service
  • Be able to use Campus Living Centres computer software
  • Be able to handle cash, and other forms of payments
  • Make key cards and know how to access and use building keys appropriately and responsibly
  • Maintain video surveillance and ensure that cameras are recording at all times
  • Produce assigned front office reports and tasks
  • Communicate pertinent information between staff
  • Know how to handle phone calls with patience and decorum
  • Respect guest privacy
  • Knowledge of emergency procedures
  • Know who to contact for various situations
  • Ensure the room status is updated from the housekeeping department
  • Handle in a professional manner; reservations, check-ins, Check-outs, and account settlement
  • Maintain the appearance of the desk, lobby and office area at all times
  • Understanding of building departments, including maintenance and housekeeping
  • Any other duties as assigned
Health & Safety
  • Works in compliance with the provisions of the OHSA, regulations and internal policies and procedures and reports any contraventions to their supervisor
  • Reports to the appropriate supervisor(s) any hazards, missing or defective equipment or protective device which could endanger any person
  • Does not engaging in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct
  • Inspects the work area and equipment daily and reports any hazards immediately to supervisor
  • Attends all required health and safety training programs (e.g. WHMIS, orientation), and applies knowledge to daily operating procedures at Campus Living Centres
Performance MeasurementsPerformance will be primarily measured on the following factors:
  • Initiative
  • Inter-Personal Skills
  • Customer Service
  • Reliability
  • Skill & Knowledge
  • Quality of Desired Results
  • Adaptability & Flexibility
  • Organizing & Planning
  • Overall Performance
QualificationsEducation: High School DiplomaSkills/Abilities: Must possess superior verbal communication skills Must possess superior customer service skills Must possess superior positive attitude Must be able to handle multiple projects at onceExperience Required: Minimum of 1 year industry experience or customer service experienceEqual Opportunity EmployerIt is Campus Living Centres policy to promote equal employment opportunity for all applicants and employees. Campus Living Centres does not unlawfully discriminate on the basis of race, colour, religion, sex, national origin, ancestry, age, physical disability, mental disability, medical condition, marital status or sexual orientation. Campus Living Centres prohibits the harassment of any individual on any of the grounds listed above. This applies to all areas of employment including recruitment, hiring, training and promotion.If you require accommodation in order to successfully submit an application, please email us.Quick Apply
  • Terms & Conditions
  • New Privacy
  • Privacy Center
  • Accessibility
For Job Seekers
  • Browse Jobs
  • Advanced Job Search
  • Emplois Quebec
For Employers
  • Post a Job
  • SimplyHired OnDemand
Stay Connected

APPLY NOW

Front Desk Related Jobs

© 2021 HireJobsCanada All Rights Reserved