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Veterinary Receptionist - Jobs in Kamloops, BC

Job LocationKamloops, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

The Kamloops Veterinary Clinic is looking to add two (2) Veterinary Client Care Representatives to our team in a fast paced small animal practice on a full time basis. Our clinic is looking for someone who is a motivated, self-starter that has excellent customer service skills and will go above and beyond for our clients. Wage is negotiable based on experience and qualifications. Experience is an asset but not required.Primary Administrative Duties:

  • Prioritizing client and patient needs
  • Greeting clients with a warm and welcoming demeanor
  • General reception duties
  • Maintaining and updating client records in our practice management software
  • Answering phones, booking appointments, responding to emails, receiving and transferring of medical records via email
  • Responding to enquiries from clients and clinic staff
  • Creating invoices and processing payments
  • Other clerical duties as assigned including, but not limited to, filing and photocopying
Job Requirements:
  • Be comfortable handling animals
  • Have excellent customer service skills
  • Be able to work well under pressure while remaining calm
  • Be proactive and take initiatives to work effectively without supervision
  • Must be able to prioritize your workload and make fast decisions
  • Must understand and practice strict client and patient confidentially
  • Candidates are required to be legally entitled to work in Canada to apply for this position
Experience and Skills:
  • Experience working with Veterinary Practice Management Software (Advantage) an asset
  • Knowledge of veterinary medical terminology is an asset but not required as training will be provided upon start
  • Familiarity with Microsoft Office programs, Windows computer systems and basic computer processes
  • Clear and effective written and oral communication
  • Strong attention to detail, highly organized and effective at time management
We offer an exciting work environment and a very supportive and strong work family. We offer competitive benefits and an amazing employee discount program.We would like to thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.Job Types: Full-time, PermanentBenefits:
  • Company events
  • Dental care
  • Discounted or free food
  • Employee assistance program
  • Extended health care
  • Paid time off
  • Relocation assistance
  • RRSP match
  • Store discount
  • Vision care
Flexible Language Requirement:
  • French not required
Schedule:
  • 8 hour shift
  • Day shift
  • Weekend availability
Ability to commute/relocate:
  • Kamloops, BC: reliably commute or plan to relocate before starting work (required)
Application question(s):
  • Tell us why you would be a good fit for our team.
Experience:
  • Veterinary Reception: 1 year (preferred)
  • Customer service: 1 year (preferred)
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