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Bellman/Concierge - Jobs in Kelowna, BC

Job LocationKelowna, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

The Ramada Hotel and Conference Center in Kelowna is seeking charismatic, motivated and hardworking candidates to fill the position of Bellman/Concierge.Job Duties and Responsibilities:The Bellman will greet, escort and transport Guests to their rooms. You will explain operations of room features, deliver luggage, messages and room service orders to Guests. Assist Guests with directions and information on local area. Valet park vehicles, keep lobbies, entrances and restrooms clean. Act as member of hotel security team.This job requires you to be able to work rotating shifts, both day and evening, weekends and holidays.Greet guest at the front doorTake care of guest luggageMotor coach tours arrivals and departuresOversee amenities in the main lobbyOversee and deliver special deliveries to guest roomsResponds to guest maintenance request in the evening in a prompt and courteous mannerArrive to work on-time and ready to begin shift (follows call-out policy)Arrive to work in appropriate work attire (uniform, footwear, name tag) neat and professional in appearanceAcknowledge our guest with a smile and friendly “hello.” Promptly attends to guest needsDisplays a positive “can do” attitude while maintaining a high level of professionalism consistent with the company valuesDemonstrate a team behavior and attitude of working together to accomplish tasks (even if outside specific job duties)Complete work in a timely manner and meets productivity standards/expectationsPerform additional duties as assignedSkills Required:Exceptional Customer ServiceValid drivers licenseAbility to take direction from othersSelf motivated.Ability to work well with others (i.e. interacts appropriately with guests and staff.) Ability to follow instructions and complete tasks safely and efficiently, communicate effectively, ability to learn and adapt to change.Only successful applicants will be contacted in regards to the job postingJob Types: Full-time, Part-timePart-time hours: 30-40 per weekSchedule:

  • 8 hour shift
  • Day shift
  • Evening shift
Supplemental pay types:
  • Tips
Experience:
  • customer service: 1 year (preferred)
Work Location: One locationQuick Apply
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