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Coordinator, Leadership Development - Jobs in Kelowna, BC

INTERIOR HEALTH AUTHORITY
Job LocationKelowna, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Job title :COORDINATOR, LEADERSHIP DEVELOPMENTCommunity :KELOWNAFacility :KELOWNA CHSCStatus :PERMANENT PART TIME (0.63 FTE)Position SummaryWe are looking for a Coordinator, Leadership Development to join our Leadership & Organization Development team in Kelowna, B.C.!About the Role:The Coordinator, Leadership Development is accountable for creating and maintaining the scheduling, registrations, and logistical support all Leadership Development programs. This role also coordinates and resolves Organization Development requests that require assessment tools ongoing changes and enhancements to the Learning Management System.The Coordinator functions as a key contact for the department for both internal and external customers regarding information related to the registration and course/program schedules for the Organizational Leadership and Development portfolio. The Coordinator creates, implements, and maintains various tracking and reporting systems and provides regular analysis and recommendations to improve course registration and evaluation processes, vendor management and invoice payment and management.Some Key Duties may include:

  • Develops and maintains the master schedule and course catalogue for all programs/courses; coordinates and prepares the courses for registration within the Learning Management System (LMS); monitors and processes registrations and waitlists; and arranges venues, materials, and logistical support as needed.
  • Analyzes waitlists, program requests, attendance data and participant survey feedback to identify options for increasing course offerings based on system demand and team capacity and prepares detailed supporting documentation for review and action by Leadership & Organization Development.
  • Develops course communications for course catalogue launches and acts as the central point of contact for all inquiries, requests and changes regarding program information, registration and completion.
  • Researches leading evaluation reporting best practice and implements recommendations for all L&OD program post-course evaluation including developing summary and detailed reports. Identifies cross-program evaluation trends and ensures critical/urgent recommendations are escalated to the Manager, Organization & Leadership Development.
  • Prepares infographic information in support of evaluation summaries, program information, or other topics as requested by the Manager, Organization & Leadership Development.
  • Coordinates and manages the deployment, tracking and data management of assessment tools i.e. MBTI, Lumina, and Franklin Covey. Acts as the key contact for vendors and manages the annual contracts.
  • Establishes, maintains and coordinates vendor, venue, and other contractor information and seeks new vendor relationship based on program requirements, travel considerations and cost. Supports the negotiation of new contracts including all documentation and preparing and distributing confidential correspondences.
  • Processes invoice payments and ensures all records are maintained.
  • To support cost-effective and efficient delivery of program, in consultation with the Manager, Organization & Leadership Development manages a centralized inventory of ‘program requirements’ including:
  • cost information,
  • facilitation materials,
  • technical equipment, and
  • program certifications requirements, process and status.
  • Provides process and technical guidance for the Learning Management System, including troubleshooting and following up on any trends and issues that may impact IH’s ability to deliver L&OD programs. Acts as backup for the LMS Coordinator as needed.
  • Identifies and advises the Manager, Organization & Leadership Development of issues arising that may adversely affect the operation of programs or services and continuously improves team processes.
  • Undertakes Leadership & Organization Development related projects as assigned.
  • Performs other related duties as required.
    • Some of the Benefits of Joining Interior Health:An attractive remuneration package and excellent career prospects await the right candidate. We offer one of the best benefit packages and pension plans in Canada. In addition to Medical, Dental and Extended Health coverage, we also offer paid annual vacation starting at 4 weeks (20 days) up to a maximum of 7 weeks (35 days). We also offer an attractive defined employee pension plan, disability and life insurance, and options for maternity &/or paternity leave top-up.Make a difference. Love your work. Apply today!We invite applicants to self-identify as First Nation, Métis or Inuit within cover letters and/or resumes. Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with the application process, job readiness, interview readiness or tips for resume and cover letter writing, send your question via email to AboriginalEmployment@interiorhealth.ca to be redirected to the Employment Advisor.Why Interior Health is a Top 100 BC EmployerQualificationsEducation, Training and Experience:
  • A Bachelor’s degree in Human Resources, healthcare administration or a related field
  • Three to Five years of recent, related experience in HR, including experience in project coordination and evaluation. Healthcare experience is an asset.
  • Or an equivalent combination of education and experience
    • Skills and Abilities:
  • Ability to communicate effectively, both verbally and in writing, with people from all levels of the organization and community.
  • Strong interpersonal and teamwork skills, capable of developing/building working relationships with all levels of management, peer, clients.
  • Ability to quickly learn technologies to support delivery of leadership development programs.
  • Ability to work independently in a team environment, effectively organize own workload, and multitask to meet a variety of deadlines. Demonstrated ability to plan and set priorities.
  • Commitment to client satisfaction and client focus-ability to see situation from customer point of view and understand implications.
  • Able to take initiative and identify best outcome resolutions for clients and customers in a timely manner.
  • Advanced ability in Microsoft Office Suite (including Word, Excel, PowerPoint, and Visio) and other program specific software.
  • Ability to be flexible and adaptable to changing needs.
  • Physical ability to perform the duties of the position.
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