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IT System Administrator - Jobs in Kelowna, BC

The Valens Company
Job LocationKelowna, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

The Company:At Valens, we believe in creating products for those who need them. We do things the right way without ever cutting corners. Whether it’s medical or recreational, local or international, we’re pursuing meaningful extraction, formulation, product development and testing to bring purposeful cannabis to the people.We each have our unique story, but we have a common goal of creating exceptional products with the end user in mind. We celebrate team wins, big and small, by recognizing the role that everyone has played in it. It is about growing together, learning together and making a positive difference.AT VALENS, IT’S PERSONAL.The Location:

  • Don’t miss this opportunity to help build and shape the growing cannabis industry!
  • Live, work and play in the sunny Okanagan where nature is at your doorstep.
  • Immerse yourself in an environment where championing the individual is not just a motto, it is a daily practice and how we succeed as a team.
The Opportunity:The IT System Administrator provides the IT tools and expertise needed to support user productivity. You will be responsible to maintain a consistent and stable environment, including Microsoft 365, hardware, software and office equipment standards, provide user training and support. You should be able to diagnose and resolve problems quickly. You should be organized and detail oriented to monitor systems, track trends and document progress. You should have the patience to communicate with a variety of interdisciplinary teams and provide viable solutions to a variety of IT problems.As IT System Administrator you will:
  • Maintain a clean, consistent and well-structured IT environment. Monitor systems, analyse logs, identify trends, address issues and make recommendations
  • Establish end user hardware, software and office equipment standards, and work collaboratively to implement them
  • Perform software upgrades, debug software and run diagnostics as needed
  • Implement cyber security measures through access controls, user training and technology solutions
  • Install, configure and deploy end user hardware and software
  • Provide user orientation and train staff on existing tools and technologies
  • Perform troubleshooting to diagnose and resolve problems
  • Document issues, track progress, maintain records/logs of inventory, repairs and fixes
  • Support the implementation and integration of new enterprise systems and technology
  • Other project work, as assigned by management
As IT System Administrator you bring:
  • BSc in Computer Science or related, or proven experience as a System Administrator, Network Administrator or similar role. Professional certification, e.g. Microsoft Certified System Administrator (MCSA) is a plus
  • Comprehensive knowledge of end user hardware, software, printing, office productivity tools and cyber security products. Specific tools include Windows 10 and 11, Microsoft 365, Teams, Adobe products, TrendMicro, etc.
  • Critical thinking: ability to understand situations and see problems before they happen
  • Good planning skills, resourcefulness and problem-solving aptitude
  • Ability to communicate clearly via chat, email, phone and display strong listening skills
  • Ability to prioritize and work under pressure
  • Curiosity, enthusiasm and a passion for technology
  • All successful candidates are required to pass background checks
As a valued member of the Valens team, you will enjoy:
  • Competitive total compensation and incentives
  • A top-notch extended benefits package including medical, vision and dental
  • An entrepreneurial and innovative environment that fosters growth and continuous learning
We are grateful for the interest in this role from all candidates, however, we will be contacting only those that are selected for next steps in the hiring process.Our Commitment to Diversity & Inclusion:The Valens Company is an equal opportunity employer. We are committed to building a welcoming, inclusive, diverse and safe workplace where all of our team members have equal opportunity to succeed. We know this begins with recruitment. To honor our commitment, Valens encourages applications from individuals of all backgrounds, sexual orientation, gender identity, ancestry, ages and abilities.Please note that The Valens Company does not utilize social media to hire employees, nor does it ever charge fees to candidates at any stage of the recruitment or hiring process. When replying to emails, please ensure the sender name and email address match exactly and the address ends in @thevalenscompany.com. If you are concerned about the authenticity of an email, letter, or call from, for, or on behalf of The Valens Company, please send an email inquiry to careers@thevalenscompany.com.Job Type: Full-timeQuick Apply
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