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Job Location | Kelowna, BC |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
Read more about Cheers Okanagan Tours in the 30th Anniversary Edition of the Wine Trails Magazine. Published on September 1, 2021.10 QUALITIES EVERY CHEERS! TOUR GUIDE SHOULD HAVE. 1. You need to be charismatic2. You should be a good communicator3. You need to be a good storyteller4. You must have good organization skills5. You need a good sense of humor6. You must be empathetic7. You need to think on your feet8. You should have a good sense of direction9. You should be knowledgeable about wine and the valley in general10. You must be passionate about being a tour guide: If you aren’t excited about what you do or sharing an experience with new people, then being a tour guide probably isn’t the right job for you.Possessing a clean BC Class 1, 2, or 4U driver’s licence is a must.Unquestionably, the single greatest influence on the atmosphere, pace, and tone of a tour of any kind is the guide. Great tour guides demonstrate passion and personality interpreting and presenting each tour as an extension of themselves – as naturally as breathing.Maybe you’re tired of being RETIRED Are you a non-smoker Are you well-groomed and have fresh breathJoin our team of award-winning tour guides who have helped deliver over 75,000 guests a once-in-a-lifetime tour experience.Daily physical requirements of this position include excessive smiling and laughing, lifting up to 40 lbs., repeated driving, standing, walking, talking, ascending or descending stairs and ramps along with intermittent kneeling, pushing and pulling – Not unlike a round of Texas Scramble.Our goal at Cheers! is to build the most recognized, nay legendary, team of customer-focused professionals in the industry. An unstoppable force. Personally engaging, knowledgeable, professional raconteurs and true service aficionados who share colourful local history and interesting information – not just your golf handicap!ABOUT USCheers! Okanagan Tours delivers four tiers of wine tour experiences year-round including a DIY, Modest, Classic, and Premium tour. Additionally, we deliver safe, clean, reliable transportation solutions such as; Airport Shuttles, Ski Shuttles, Boat Tours, Party, Golf, Dinner, and Wedding Transportation.Our WHY, is, I CARE.Celebrating our 5th anniversary in 2021, Cheers! Okanagan Tours Ltd. has vaulted from 124th place to 1st place on TripAdvisor® for tours and transportation! Full-bodied and expressive reviews authenticate our passion and commitment at guaranteeing our guests enjoy truly exceptional experiences.We are wholly dependent on our customers. We believe our guests are not dependant on us, we are dependent on them. We are not doing them a favor by serving them, they are doing us a favor by giving us the opportunity to do so.At Cheers! we are relentlessly focused on three simple ideas:#1) To be the most recognized tour and transportation brand in the Okanagan.#2) To be the top-rated employer in the Okanagan.#3) To be the best-managed company in the Okanagan.“THEY EXECUTE EVERYTHING PERFECTLY”Often, countless, unseen details are the only difference between mediocre and magnificent. At Cheers! our commitment is doing a thousand little things exceptionally well. Simply put, we sweat the small stuff. As Eric O’Sullivan, General Manager of Sherwood Park Chevrolet & Sherwood Buick GMC recently said in his TripAdvisor review, “They Execute Everything Perfectly”Obsessed with achieving solid relationships across the board, we believe listening to, respecting and earning the privilege of our guests’, tourism partners’, employee-partners’ and neighbours’ trust is critical.Cheers! is privileged to be a sponsor of Dreams Take Flight, Freedoms Door, Mamas-for-Mamas, COPS FOR KIDS, and other charitable organizations devoted to helping little hearts in the community.BC Passenger Transportation Branch License 72224. National Safety Code Certified. WCB ICBC CGL Insured. A Legitimate Tour and Transportation Company.COMPENSATIONOur tour guide compensation package begins with a simple $16 an hour wage, plus 15% guaranteed gratuities, in addition to various commissions, spiffs, and performance bonuses. In 2020 the average compensation equalled $41 per hour. PLUS there’s uncalculated additional gifts and gratuities at our guests’ discretion.We’re of the opinion, whoever you choose to work with, you deserve the best. Most importantly, you deserve personal fulfilment.ABOUT YOUWe’re looking for exceptional people, the right people, people who are self-motivated by the inner drive to produce the best results, people who want to be a part of building something great.In our opinion the old adage, “People are your most important asset” is wrong. People are NOT our most important asset. The right people are.The right person has more to do with character traits and innate capabilities than with specific knowledge, background, or skills. We believe that when you have disciplined people, you don’t need hierarchy. When you have disciplined thought, you don’t need bureaucracy.As far back as you can remember you have demonstrated an obsession for delivering absolutely exceptional customer service and hospitality. “Above-and-beyond” is naturally in your DNA. You can hardly help yourself from helping people. Your moral code requires building excellence for its own sake. Your work ethic is exemplary! You’ve been complimented, commended, and cheered!HOW TO APPLYAlthough conveying your pride, self-respect, self-esteem, honor, privilege, and dignity is somewhat of an art, nevertheless we need a compelling reason to consider hiring you.Send us a communiqué (note, cover letter, personal value proposition, résumé, CV, etc.) that informs us of your background, skills, and accomplishments, but most importantly informs us of your character traits, innate capabilities and which qualities from the list of, “10 Qualities Every Cheers! Tour Guide Should Have.” you possess, please.Why do you think you’d make a renowned 5-star tour guideWhat sets you apart from typical, mediocre “designated drivers”Include a copy of your COMMERCIAL DRIVING RECORD/DRIVERS ABSTRACT https://onlinebusiness.icbc.com/clio/Clearly indicate where you reside and which area(s) you prefer to work from: VERNON, KELOWNA, OR OSOYOOS“Great companies don’t hire skilled people and motivate them, they hire motivated people and inspire them.” Simon SinekPart-time hours: 10-40 per weekJob Types: Part-time, CasualSalary: $28.00-$48.00 per hourAdditional pay: