Application Administrator, PeopleSoft Security - Jobs in Kingston, ON

Job Description

About Queens UniversityQueen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.Come work with us!Job SummaryJOB SUMMARY:Are you interested in access and security Do you enjoy the satisfaction of delivering useful benefits to users and the organization If so, this job is for you.The Information Technology Services department requires an Applications Administrator, Peoplesoft Security to focus on delivering the security design for the universitys three (3) Peoplesoft instances (HR, Finance, and Student). The Administrator will work closely with other analysts and administrators to enable, automate, and maintain security design for new application functionality, as well as analyze and revise existing design ensuring that security related deliverables adhere to established standards, security administration procedures or segregation of duties requirements. This role requires a high degree of technical knowledge to resolve problems autonomously and anticipate problems and act to mitigate any risk. Strong communication skills, a solid technical background and a focus on customer service are fundamental to success in the role.If this exciting role is of interest to you, we encourage you to apply.Job DescriptionKEY RESPONSIBILITIES:

• Coordinates and implements the planning, development, installation, lifecycle, and support of ERP (PeopleSoft) security.
• Analyzes, designs, and builds processes, reports, scripts, queries, and procedures required for security administration for all ERP (PeopleSoft) modules, workflow, and portal access.
• Prepares user set up, develops, and applies profiles to control all access to ERP (PeopleSoft) environments while ensuring that security related deliverables adhere to established standards, security administration procedures or segregation of duties requirements.
• Operates, monitors, reports, and resolves security data integrity as it relates to the ERP (PeopleSoft) applications.
• Deploys and administers ERP (PeopleSoft) security tools.
• Develops and performs formal testing of all security related production changes that may require oversight approval outlined in security administration procedures or segregation of duties requirements.
• Works with the IT Security Operations team and PeopleSoft Administrators to investigate and resolve security-based issues, including infected systems, unauthorized access, and other reported infractions of the university’s information security policies to ensure data is secure.
• Assists with the gathering, analysis, and translation of business requirements into technical specifications and documentation.
• Maintains a high degree of the use of computer and server operating systems, software applications, computer networking, and other aspects of information technology.
• Develops processes to increase productivity and to enhance the efficiency of services available through IT Services. Recommends changes to existing processes to ensure quality planning, implementation, and evaluation. Ensures the efficient use of information service tools (hardware, software) for internal administrative and technology processes. Maintains expert knowledge of IT Services policies and processes.
• Provides technical support and consultation to units or departments for a variety of information systems. Assists with the identification and resolution of complex application design and maintenance problems.
• Exemplifies teamwork, collaboratively sharing information with colleagues, managers and other support groups when working on an issue or as a member of a project team.
• Makes recommendations to team and ITS management regarding services and products relating to new technology. Identifies and recommends new processes or standards as required.
• Understands, collaborates, and liaises with vendors, IT groups/teams, business owners, and stakeholders.
• Stays current with all ITS offerings and processes as well as wider technological trends and / or best practices, identifying and pursuing training opportunities as required.
• After hours availability: required to be available after hours for crash maintenance and technical support for production systems.
• Undertakes other duties as required in support of the unit or department.

REQUIRED QUALIFICATIONS:

• University degree in computer science or related area combined with a minimum five years experience in a client-service, project-driven, team-based environment.
• Demonstrated experience and proficiency in the development, implementation, and maintenance of enterprise information systems.
• Experience with relational database design with a demonstrated knowledge of SQL
• Demonstrated experience with object-oriented application code, experience with App Designer / Peoplecode is an asset.
• Knowledge of Application Change Management solutions (ACM), experience with Phire Application Change Management is an asset.
• Demonstrates strong business domain knowledge and understanding of business processes to assist in the design and development of security requirements
• Experience with Job scheduler systems, experience using Rundeck is an asset.
• Experience designing, building, and maintaining ERP (PeopleSoft) security in an enterprise environment using security tools is an asset.
• Experience with scripting languages including Powershell, VBScript, etc.
• Familiarity with source control systems and development tools such as Git and Jira.
• Formal PeopleSoft Administration and/or Security training is an asset.
• Previous experience in project planning and process development is an asset.
• Excellent verbal and written communication skills including experience in writing technical documentation.
• Ability to adapt to a changing work environment and to acquire new skills as it becomes necessary.
• Strong analytical, problem-solving, and troubleshooting skills in order to assist in systems design / development as well as research solutions for problems that may have no support readily available.
• Experience working with diverse groups of people in a dynamic environment.
• Consideration may be given to an equivalent combination of education and experience.

SPECIAL SKILLS:

• Working with Others: actively seeks ideas from multiple sources for consideration to improve the performance of the team(s). Shares thoughts and information with all levels of expertise. Ensures that one’s own behaviour does not negatively impact others when faced with complex situations.
• Inclusivity: welcomes an inclusive environment and coach’s others to address and support those who may feel vulnerable. Ensures the diverse group receives opportunities for fair treatment regardless of background.
• Communication: takes a lead role to communicate to multiple audiences and easily explains complex information to ensure the message is understood.
• Customer Service and Support: anticipates current/future needs of the client/customer and proactively seeks to address them. Schedules periodic checks points to determine if they have additional needs and acts to address them.
• Planning/Organizing: takes an active role in analyzing problems regarding resources/deliverables that may impact deadlines or standards and escalates for discussion and resolution. Plans medium-term requirements and provides insight into scope of potential problems and identifies possible solutions.
• Continuous Improvement: leads a team(s) and together they identify ways to improve department processes, and quality of customer service. Solicits feedback from multiple sources to identify ways to become a more highly functioning team. Actively participates in continuous learning and sets the department standard.
• Attention to Detail: actively works to address quality problems by sharing concerns with team and manager. Understands the details of the problem and identifies solutions. Seeks to understand the nature of (new/existing) assignments as it relates to own role and the expected results.
• Adaptability and Support for Change: takes an active role to positively support team members through change. Supports change by generating new ideas and offering suggestions that will benefit the team.

DECISION MAKING:

• Determines type and level of information needed by operational management to support decision making, or if and when escalation is needed.
• Allocates time, prioritizes tasks and determines workflow. Continually assesses and adjusts priorities to manage tasks in a fast-paced and demanding environment.
• Determines appropriate action to take when a system fails outside of normal working hours.
• Applies information technology knowledge to quickly determine cause of problem by assessing symptoms and/or system behaviour, leveraging expertise, methodical diagnosis, and process of elimination.
• Selects appropriate corrective action, often without direction, to resolve a problem/issue in an optimal manner, taking care that the solution to one problem will not causing other problems.
• Determines appropriate solutions to system logic difficulties; responds appropriately to escalated support requirements to address application, database, and security issues.
• Assesses and adjusts priorities based on operational requirements, unit goals and / or impact to client satisfaction.
• Recommends process changes to the Manager to improve service quality and/or effective use of resources.
• Develops project proposals, project plans and statements of work for a new services or technology.
• Determines best practices towards the development, execution, or operations of services consistent with organizational goals.

Employment Equity and Accessibility StatementThe University invites applications from all qualified individuals. Queen’s is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents.The University provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicants accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at hradmin@queensu.ca .Quick Apply

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