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Strategic Development Program Trainee (Showroom) - Jobs in Kingston, Ontario

EMCO Corporation
Job LocationKingston, Ontario
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Job DescriptionAss a Strategic Development Program Trainee (Showroom), you will progress through a five-phase program designed to educate you on every aspect of our business. This includes areas such as shipping and receiving, sales, operations, purchasing, account management, and more, with a primary focus on the showroom.As a Showroom Consultant, you will assist customers with expert product selection and provide design advice. Your goal is to ensure the highest levels of customer satisfaction, enabling us to meet or exceed sales and gross profit targets while maximizing profit-sharing.Additional duties will include:

  • Assist showroom customers in assessing their needs, directing their product selections, and closing the sale
  • Develop and build strong relationships with designers, home builders and architects to grow profitable sales
  • Provide customers with quick, reliable quotes and accurate delivery dates
  • Enter orders and quotes in the system, expedite purchases while maintaining proactive communication with customers
  • Investigate and resolve customer issues; address short payments and returns in a timely fashion that exceeds the customers’ expectations and benefits of the Profit Centre
  • Stay informed about industry trends and competitor offerings to provide informed recommendations to customers
  • Maintain product literature to ensure the most current information is available to customers
  • Drive showroom sales through promotions and maintain display materials
  • Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
  • Maintain a growth mindset and collaborate with team members to achieve overall business growth objectives
  • Perform other tasks as requested by the Profit Centre Manager
Strategic Development Program Phase 1 – Showroom Inside Sales/Project Management
  • Go from helping customers with various product and service issues to managing large-scale projects.
Phase 2 - Operations
  • Get involved in our customer service, counter sales, order management, inventory and pricing controls, credit management, financial statements, and much more.
Phase 3 - Warehouse Logistics
  • Learn the products we sell, how they get from the vendor to the customer and understand all levels of sales support.
Phase 4 - Outside Sales/Account Management
  • Learn how to find new business opportunities, sell our products, negotiate contracts, and build customer and vendor relationships.
Phase 5 – Career Focus
  • In this phase, you can take all of your training and determine your ideal career path.

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