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Team Lead, Retail And Facility Rental Services - Jobs in Kingston, ON

St. Lawrence Parks Commission
Job LocationKingston, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

What can I expect to do in this roleYou will:

  • carry out lead hand and operational duties in a highly diversified retail complex
  • assume responsibility of retail and admissions sales area during supervisors absence
  • contribute to the sales and execution of the Fort Henry Great Hall conference, wedding, event and meeting planning with day-to-day interaction and execution of events
  • embody the SLPCs equity, diversity and inclusion principles while interacting with staff and guests
How do I qualifyKNOWLEDGE AND EXPERIENCEYou have:
  • Knowledge of hospitality or tourism, event management, merchandising, and general retail, including inventory management, and food services operations to ensure the efficient operation of the retail complex.
  • Experience selling and booking venues for conferences, weddings, meetings and events, managing the planning, day-to-day interactions and execution of the events. International experience is welcome.
  • Knowledge of the operation of computer and software programs, cash registers and computerized point-of-sale registers, and cash handling.
  • Knowledge of food handling procedures and practices in accordance with legislated standards to ensure proper procedures are followed by staff.
  • Knowledge of the Occupational Health and Safety Act and regulations that apply to the work to ensure compliance when performing supervisory responsibilities.
COMMUNICATION AND CUSTOMER SERVICE SKILLSYou have:
  • Advanced oral communication skills, tact and diplomacy to effectively communicate with staff, the general public, interest groups, service providers/contractors and other Ministries/Agencies.
  • Knowledge in customer service practices to handle client requests and solve problems.
  • A personal commitment to excellent customer service.
PROBLEM SOLVING AND ANALYTICAL SKILLSYou have:
  • Strong analytical and problem solving skills to assess workload demands and operational capabilities, troubleshoot problems and resolve client issues and complaints.
LEADERSHIP AND TEAMWORK SKILLSYou have:
  • Strong leadership skills to provide leadership and guidance to subordinate staff by assigning and monitoring work, providing training on various procedures, systems and types of equipment, and providing input to performance appraisals.
  • The ability to work in a team environment and to work under pressure.
WHY WORK FOR THE ST. LAWRENCE PARKS COMMISSION
  • Belong to one of the largest employers in Ontario, the Ontario Public Service, and open the door to a diverse range of career opportunities throughout the province
  • Supportive team environment
  • Staff discounts
  • Employee and Family Assistance Program (EFAP)
  • Excellent pension and benefit plans
HOW TO APPLY:Please apply online, https://www.parks.on.ca/about/careers/.REMEMBER: THE DEADLINE TO APPLY IS 11:59 PM ON TUESDAY, OCTOBER 11, 2022.WE THANK ALL CANDIDATES FOR APPLYING, BUT ONLY THOSE SELECTED FOR FURTHER SCREENING OR AN INTERVIEW WILL BE CONTACTED.Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.St. Lawrence Parks Commission is committed to employment equity. We welcome applications from people with disabilities, Indigenous, Black and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions. The St. Lawrence Parks Commission is also committed to an inclusive, barrier-free selection process. We will make appropriate accommodations throughout the recruitment and selection process for applicants with disabilities. To obtain a copy of this posting in an alternative format or to request any accommodation please contact us directly through Human Resources at 1-800-437-2233, ext. 2440. Information received relating to accommodation requests will be addressed confidentially.Additional Information:Address:
  • 1 Permanent, 1 Fort Henry Drive, Kingston, East Region
Compensation Group: Ontario Public Service Employees UnionUnderstanding the job ad - definitionsSchedule: 3Category: Customer and Client ServicesPosted on: Monday, September 26, 2022Note:
  • T-TL-187856/22
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