Barista/Customer Service - Jobs in Kitchener, ON

Job Description

Company descriptionHere at LenJo Bakes we take great pride in making everything from scratch - no shortcuts! We use quality ingredients (local where possible) and do our best to bring interesting and delightful treats to our community.Were a relatively new business (in that weve only been open since February 2020), but with new development comes unlimited opportunities for growth. This is a permanent, part-time position (avg. 12-15 hours/week). This position is not temporary or casual.Our retail hours are Wednesdays (8:30am-1:30pm), Thursday and Fridays (8:30am to 5:30pm) and Saturdays (8:30am to 3pm). The ideal candidate will be available for all of these hours (with half an hour on either side of opening/closing), but primarily toward the end of the week.We have a small team of energetic, hard-working, fun-loving people who cant wait to welcome another team member!Paid breaks, a staff snack allowance, and shared tips are just some of the perks of joining our team!Job descriptionThis position reports to the owner(s) and has direct responsibility of ensuring allbeverages crafted and service provided are performed with attention to the higheststandards of excellence and implementing best practices set forth by the owner(s) aswell as other duties, which include but are not limited to:

• Accurately grinding beans, pulling shots of espresso, brewing tea, and preparing other beverages according to brew recipes provided
• Calibrating the espresso grinder as needed (and knowing when to do that)
• Welcoming customers, answering questions, and accepting orders and payments
• Packaging food and beverages for sale
• Cleaning and restocking work areas, emptying the garbage and compost, and cleaning and sanitizing equipment and utensils
• Learning about brewing methods, beverage recipes, and presentation techniques to improve food quality
• Taking inventory and replenishing items in display cases and behind the counter
• Working as a part of a fun, high-energy team
• Adhering to all food safety regulations and quality controls
• Maintaining an effective – positive, amicable, upbeat and “smile first” -- customer service orientation
• Working as a part of a fun, high-energy team
• Adhering to all food safety regulations and quality controls
• Work directly with and receive support from the owner(s)/manager(s)

• Other duties as required

Requirements

• Excellent attention to detail
• Excellent organizational, time-management, interpersonal and analytical skills
• Clear and effective communication style, both written and oral.
• Good judgment and decision-making abilities while communicating with customers and team members
• Ability to learn manual and automated systems/tools
• Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance
• Ability to walk, bend, and stand for extended periods of time
• Ability to carry light loads up and down a flight of stairs
• A polite, engaging personality
• Commitment to customer satisfaction and service excellence

Education

• High school diploma or equivalent is preferred
• Experience (at least 6 months) on a semi-automatic espresso machine with traditional milk foaming skill is required
• Experience in food and beverage preparation or customer service is required
• Food Handler Certificate is preferred
• SmartServe preferred

Job Types: Part-time, PermanentPart-time hours: 10-15 per weekSalary: From $15.25 per hourAdditional pay:

• Tips

Benefits:

• Casual dress
• Discounted or free food
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

COVID-19 considerations:All of our COVID-19 protocols can be found on our website! https://www.lenjobakes.com/covid-19Education:

• Secondary School (preferred)

Experience:

• customer service: 1 year (preferred)
• barista: 1 year (preferred)

Expected start date: 2022-07-23Quick Apply

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