Commercial Account Manager - Jobs in Kitchener, ON

Job Description

Are you a community-minded person that’s passionate about investing locally and giving back to your community Do you like working with other awesome and like-minded people toward a common goalHere at Your Neighbourhood Credit Union (YNCU), we are all about putting our money where our mouth is and keeping our dollars local and investing back into our members, staff, and community; and we are looking for people like you to join our team.Take a look at this job posting, and if it’s a good fit, we encourage you to apply. If it’s not for you but you know someone that may be better suited for it, we welcome you to share it with them! Thanks for checking us out!The RoleThe Commercial Account Manager is responsible for building and maintaining a portfolio of commercial accounts including but not limited to small to medium sized business and agricultural accounts if necessary. The incumbent delivers a broad range of commercial services and initiates and/or participates in business development activities to enhance the portfolio by consolidation and retention of existing business and by obtaining new business from potential members. The Commercial Account Manager ensures the completion of reviews on portfolio accounts including property site visits as required.

• Contribute to and implement action plans and commercial business development tactics based on established sales strategies
• Proactively participate in various external activities such as community events to enhance YNCUs positive image in the marketplaces
• Administer a portfolio of commercial and agriculture accounts typically with connected business exposures over $1,000,000
• Work closely with branch staff to support existing and new commercial and agriculture member relationships by acting as a key advisor
• Respond to all business opportunities in a timely manner and effectively manage any member concerns or issues
• Collect and compile information and analyze financial statements to assess credit worthiness
• Provide sound credit approvals within lending limits while balancing the needs of the member and YNCU
• Make recommendations for approvals/declines to next level management if outside discretionary limits
• Responsible for quality of business generated and achieving expected revenue and growth targets
• Ensure all assigned commercial files are reviewed on a regular schedule and that all required documentation is in order; review loan risk and make short and long term recommendations on files posing potential risk problems
• Review commercial overdraft reports and take appropriate action where required
• Develop and maintain a strong business relationship with members within assigned portfolio
• Maintain and contribute to strong business relationships with industry partners including but not limited to Credential, CUMIS, Central 1 and third party vendors including but not limited to CUETS and POS Merchant Services
• Establish and maintain professional relationships and effective communication with realtors, brokers, builders and new members in order to develop commercial lending referral opportunities from this business referral network and other referrals including but not limited to merchant services, deposits, insurances and wealth management opportunities
• Provide excellent client service to internal and external parties
• Be aware of enterprise risk management issues as they relate to Lending Services and bring forward strategic and risk issues for discussion, review and solutions to the Director, Commercial Services
• Stay current with general economic indicators and industry sector trends · Maintain a thorough knowledge of policies and procedures as they pertain to the operations of Lending Services
• Abide by YNCU policies, procedures, standards, guidelines and practice · Work safely in accordance with YNCU’s Health & Safety Policy, procedures and the Occupational Health and Safety Act as amended from time to time
• Other duties as assigned

Competencies and Skills:

• Computer literacy including a working knowledge of, but not limited to, Windows and Excel
• Strong planning, organizational and time management skills
• Excellent interpersonal and communication skills
• Effective networking ability and proven relationship management skills
• Proven strong sales abilities and negotiating skills with a focus on results
• Superior customer service ability
• Self-motivated and resourceful
• Demonstrated analytical skills
• Ability to effectively problem solve
• Ability to build relationships within department and across YNCU
• Ability to work well independently and as a team member
• Ability to be flexible, and embrace and manage change
• Ability to maintain confidentiality of sensitive and proprietary information

*Why work at YNCU*YNCU employees get to be a part of the growing credit union movement and help us get the word out on why banking locally is so important. We’re your friendly, helpful, and financially savvy neighbour who provides tailored financial services to our members, supports small businesses, creates local jobs, and gives back to causes that matter. Through our Good Neighbours Employee Volunteer Program and Monthly Staff Donation Draws, we even let you choose the causes we donate to and support.

• Certified Ontario Living Wage Employer
• Remote/working from home hybrid option if desired
• 37.5-hour work week
• 7% matching pension
• Benefits are 100% paid for by YNCU
• Wellness Initiatives including our Employee and Family Assistance Program, premium membership for Calm, Consult+, and LIFT Virtual Fitness
• Training and Development Opportunities
• Community Sponsored Events Employee and paid Volunteer opportunities
• Fun Squad
• Free banking account
• Discounted Employee Rates

What we are looking for

• Post secondary diploma, degree and/or certification in Business Administration, Economics, Finance, Commerce, Marketing, Accounting or a related program, or an equivalent combination of education and experience
• Completion of Credit Union Commercial Lending or equivalent courses and/or strong working knowledge of commercial and agricultural credit
• Ability to understand and analyze financial statements
• Prior sales and service experience within the financial services industry and a general knowledge of available products & services is preferred
• Ability to work outside of normal business hours when required
• Must have a valid Ontario drivers licence and reliable available vehicle
• Must be willing and have the ability to be mobile and be prepared to work from multiple locations
• Must be bondable

Posting #: 22-101YNCU strives to be a diverse workplace reflective of the communities that we live in. We are committed to a diverse workforce and invite everyone to apply. YNCU makes hiring decisions solely on qualifications, merit, and business needs at the time.YNCU is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, gender, religion, sexual orientation, national origin, disability, pregnancy, or any other protected characteristic as outlined by national, provincial, or municipal laws. This applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, leave of absence, compensation, benefits, and training.Your Neighbourhood Credit Union will provide accommodations for persons with disabilities, where needed, to support their participation in our recruitment process. Please contact Human Resources at careers{at}yncu.comJob Types: Full-time, PermanentBenefits:

• Casual dress
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site gym
• On-site parking
• Paid time off
• RRSP match
• Vision care
• Wellness program
• Work from home

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday

Quick Apply

• Terms & Conditions
• New Privacy
• Privacy Center
• Accessibility

For Job Seekers

• Browse Jobs
• Advanced Job Search
• Emplois Quebec

For Employers

• Post a Job
• SimplyHired OnDemand

Stay Connected