Community Coordinator - Jobs in Kitchener, ON

Job Description

Company DescriptionBridgingTheGap Ventures was founded with the goal of bringing together young changemakers with the world’s top industry leaders, decision-makers and influencers to usher in a new era for humanity that is more connected, collaborative and empowered than the status quo.Providing access is central to all that we do—bridging opportunity gaps for underrepresented and underserved groups in order to foster inclusive innovation, prepare for the future of education and work, and co-create solutions to community challenges.Through interactive, intergenerational and intersectional live experiences, we create spaces for youth-led innovation and future skills development so the next generation can adapt and thrive.Our policy efforts and research insights not only inform the work that we do but are leveraged and highly valued by partners to understand, engage and amplify the youth voice.We’ve built a global, curated community of active youth champions and passionate young people that organizations, brands and thought leaders can directly tap into—whether it be to showcase new initiatives, gather youth input or scale social impact.Job DescriptionWe are looking for a new grad who is organized and passionate for the role of Community Coordinator to join our impact-driven team at BridgingTheGap Ventures. This position will start on Sept. 06, 2022.This role is for you if you…

• Live and breathe community and relationship building—eager to spark conversations and meaningfully engage global audiences
• Are an easygoing, calm people-person who understands the magic of human connection and collaboration
• Are a strong, effective communicator—you’re able to anticipate needs, actively listen for and provide accurate information, and thrive in a cross-cultural high-level environment
• Aren’t fazed—in fact, you’re excited and come alive—by high-pressure situations, tight deadlines and last-minute changes
• Champion youth leadership and want to bridge opportunity gaps to foster greater inclusion and celebrate their lived experience
• Are an action-oriented lifelong learner who wants to contribute toward building a more sustainable world togetherResponsibilities
• Oversee the day-to-day management of short-form member communications across BridgingTheGap channels (i.e. email, Discord, Telegram, social, etc.), including responding to questions and resolving issues
• Uphold BridgingTheGap’s voice and values online, including forming and nurturing positive relationships with various global stakeholders (i.e. young people, decision-makers, celebrity influencers, industry leaders, youth-focused organizations, etc.)
• Act as point person on external communications with various global high-level stakeholders on behalf of BridgingTheGap, ensuring conversations move forward and action items are accomplished
• Maintain community engagement across BridgingTheGap’s platforms (Instagram, Twitter, LinkedIn, etc.) for live virtual or in-person events and stakeholder activations
• Grow BridgingTheGap’s community through lead generation and marketing conversion tactics
• Research local, regional and global organizations on an ongoing basis to discover how BridgingTheGap can engage, partner or tap into their networks
• Monitor and report on the status of the BridgingTheGap community—focusing on key performance indicators such as growth, retention, churn rate and overall member satisfaction
• Stay up-to-date on the latest UX/UI and digital marketing trends and best practices to drive new member conversions and improve community engagement
• Support the BridgingTheGap community as they participate in virtual and in-person programming (i.e. workshops, fireside chats, interactive panels, breakout sessions, festivals, etc.)
• Create, maintain and optimize community forms (i.e. applications, session proposals, speaker details, feedback, etc.) for data collection
• Maintain community-related spreadsheets and other collected information for present and future utilization
• Research global affairs and key decision-makers to assist BridgingTheGap with relationship management (i.e. speaker/guest backgrounds, LinkedIn administration) as well as insights for networking
• Define BridgingTheGap’s member personas and create compelling community content to attract, engage and retain our target audiences
• Work closely with the BridgingTheGap team to strategize and gather feedback, as well as contribute to larger organizational goals

QualificationsRequirements

• Strong communication skills, ensuring the ongoing and transparent flow of communication with fellow team members and external stakeholders regarding project status updates, questions and feedback
• Strong copywriting, proofreading and self-editing skills as well as impeccable grammar
• Proven experience drafting short-form content and emails to engage a global community on an ongoing basis
• Proven expertise in managing and engaging an established community across platforms and ensuring a quality member experience
• Excellent people skills and the ability to form meaningful connections with a variety of high-level stakeholders around the world
• Impeccable organizational skills while also able to adjust, pivot and creatively problem-solve independently
• Incredible attention-to-detail—rarely do errors or omissions happen
• Ability to thrive in a fast-paced environment and easily manage multiple projects at the same time without getting overwhelmed
• Ability to manage own time and perform under tight deadlines with minimal supervision
• Always take initiative and be solution-oriented
• Proven project management skills, including the ability to ensure conversations move forward and meeting outcomes happen
• Proven experience in conducting research, sorting information and preparing content for current or future business needs, presentations and partner relations
• Proven experience using HubSpot, Klaviyo, and/or other marketing software to create engaging, creative email campaigns with a cohesive brand style
• Effectively work both independently and as part of a team, based on project needs
• Willingness to embody BridgingTheGap’s Community Values
• Receptive to constructive feedback from multiple sources as well as an enthusiasm to apply it and continuously improve output
• Desire to learn quickly and constantly while developing alongside a growth company committed to having a global impact

Additional InformationOnly those selected for an interview will be contacted.All your information will be kept confidential according to EEO guidelines.Quick Apply

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