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Customer Service Representative (French/English) - Jobs in Kitchener, ON

Mouser Electronics
Job LocationKitchener, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Our Kitchener, Ontario, Canada office, is searching for a bi-lingual (French/English) Customer Service Representative that will strive to provide an optimal customer service experience for our customers. As a Customer Service Representative for Mouser, you will correspond with customers via telephone, email and chat, accurately process various types of customer requests and inquiries regarding Mouser services, and generate new and repeat business through customer service initiative and offering associated products and promotional items. Our service initiatives include following up with customers to ensure ongoing satisfaction, promoting and maintaining high standards of quality and service excellence, monitoring and delivery and quality to meet customer requirements. This position requires self-motivation, effective time-management and organizational skills, the ability to meet productivity and quality standards and:

  • Professional verbal and written communication in English and French(minimum), including in a telephone environment. Additional languages may be required.
  • Fluent reading and writing in English and French.
  • Ability to type data for long periods of time.
  • Proficient typing and math.
  • PC experience in a Microsoft Windows environment, proficient with internet, Microsoft Word, Excel, Outlook, and other software.
  • Ability to use, read, and interpret spreadsheets, printed reports, and a dual terminal screen.
  • Able and willing to use our telephone headsets.
  • Neat and legible handwriting.
Apply now to learn more about this opportunity!Working in the Mouser Customer Service Department gives you the chance to be at the very front end of the world’s most technologically advanced companies getting the components they need to bring their designs to life!Thanks for your interest in an exciting career at Mouser Electronics, part of the Berkshire Hathaway family of companies. Founded in 1964, we are a Top 10 Global Distributor of semiconductors and electronic components. Join our growing global team of 3,300+ employees and be part of the success story! Our full-time jobs come with competitive salaries and comprehensive benefitsThis is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at any time at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.Mouser Electronics endeavors to make its Career page accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at (817) 804-3850 or hr@mouser.com. This contact information is for accommodation requests only and cannot be used to apply for positions or to inquire about the status of applications.Mouser is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Quick Apply
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