Family Support Worker - Jobs in Kitchener, ON

Job Description

Monica Place, KW Counselling and Carizon Family and Community Services are planning to unify. As we begin to work more closely together, we are excited to share postings across all three organizations. The lead organization for this role is Carizon Family and Community Services.POSITION OVERVIEW:The Family Support Worker provides direct support to the family members of children who have been identified as having significant mental health challenges. The Family Support Worker provides a variety of support services to children and family members in their home and in various community settings.Through the establishment of trusting, supportive and creative relationships with family members and especially primary caregivers, the Family Support Worker will model, teach, coach and encourage improved parenting coping skills and strategies. They will work “in-vivo” with the family, in their home and in other community settings. They will be a source of information, guidance and support, a problem-solving partner, an advocate and an encourager for these families.This is a full-time (35 hours/week) contract position until June 30, 2023.RESPONSIBILITIES:

• Meet with families in their homes and in various community settings
• Develop and implement individualized treatment plans in partnership with families, based on identified needs
• Provide home-based counselling, including parent education and coaching, skill teaching, and promoting positive parent-child interactions
• Assist families in finding appropriate resources and provide crisis support as required
• Communicate regularly with other members of the team, updating them on the families’ progress so that the multi-disciplinary treatment plan is well coordinated
• Complete all documentation as per departmental standards
• Respond to and support families who are in crisis
• To always perform work safely and in compliance with the Occupational Health and Safety Act (OHSA)

RESPONSIBILITIES COMMON TO ALL CARIZON EMPLOYEES:

• Demonstrate commitment to continuously improving professional excellence
• Participate in translating the Carizon vision into successful outcomes through involvement in all the processes and activities
• Ensure awareness and maintenance of best practices and standards for agency activities
• Develop and maintain positive professional relationships with others
• Incorporate and strengthen a team-based working environment that empowers staff to be collectively responsible for ensuring the agency achieves its mission
• Contribute to overall agency operations by embracing change and innovation ensuring excellence in customer service

EDUCATION/KNOWLEDGE/EXPERIENCE:

• Diploma in Child and Youth Work or Social Services, or a related degree (e.g. BSW)
• Minimum 3 to 5 years successful field experience, or a minimum of 5 years relevant education and special experience or skills
• First Aid/CPR Certificate
• PMAB (Prevention and Management of Aggressive Behaviour) Certificate
• Membership within a professional association is preferred
• Knowledge of, and a sensitivity to, the common challenges faced by families who are part of the children’s mental health system
• Demonstrated commitment to working in partnership with families. Is sensitive to the fact that families can experience a power imbalance in their relationship with professionals and is committed to redressing this balance
• Communicates with families naturally, in a non-judgmental, honest way that enables family members to know they have an ally
• Detailed knowledge of local formal and informal support services;
• Flexible work approach - willing and able to change as the needs and desires of families change, able to work at the families’ pace, and resilient enough to hold on until families are ready to take action
• Reflective practitioner - open and responsive to feedback from peers and supervisor
• Requires tact and effective problem-solving skills to deal with emotionally charged situations on a frequent basis; actively practice de-escalation techniques
• Sound understanding of childhood and adolescent development and children’s mental health
• Sound understanding of children’s behaviours, including disruptive, defiant and aggressive behavior
• The ability to use child development theory, attachment theory, trauma informed therapeutic practices, brain development theory and social learning theory to help parents and family members to understand their children’s behaviours and build skills to support their children
• The ability to work in a respectful but confident manner with families to model strategies for supporting their children and to become a consistent, compassionate and effective coach to parents and family members

• Ability to effectively manage stress and personal attitude in a highly demanding (physically, mentally, and emotionally) environment

WORKING HOURS/CONDITIONS:

• Must be agile, flexible, and physically able to restraint children as needed
• Regular use of computers, client information database, and cell phones
• This position will require work beyond the normal daytime work hours, with some evenings and weekends required
• Work will take place in client homes, community settings, and in the office
• Frequent travel throughout the Waterloo Region
• Must have a valid driver’s license, access to a reliable vehicle, and applicable auto insurance
• A police check for the vulnerable sector is required
• Must be able to provide either proof of vaccination or documentation providing a satisfactory reason under the Ontario Human Rights Code for not being vaccinated

• Must be legally eligible to work in Canada

HOW TO APPLY:Please submit your resume and cover letter through https://carizon.bamboohr.com/jobs/ before the deadline.As we continue to be responsive to the changing needs of our communities, we acknowledge the historical and present-day violence and systemic barriers that continue to harm members of our Region and that we must ask ourselves not if we are complicit, but how.Carizon is committed to developing anti-oppressive practices and equitable outcomes for the families we serve while ensuring that our programs reflect and meet their needs. We recognize that we must work in collaboration with others to dismantle systems of oppression, discrimination and violence that people face as a result of their diversity, beliefs and identities.Building equity takes time, resources, intentional commitment and behavioural change. It is an ongoing process, and we start by recognizing the racism and discrimination faced by Indigenous people, Black people, Asian communities, racialized people, ethnic or linguistic groups, members of the 2SLGBTQIA+ communities, unhoused people, people with mental illness and people with physical and intellectual disabilities.To help us create change and ensure that we can continue helping families thrive, Carizon has invested in antiracism and anti-oppression training for all our employees. In addition, we have engaged in an organizational assessment to identify and address gaps. We have also created an Equity Leader position to help ensure our policies, processes, and practices eliminate any existence or influence of systemic racism across our organization.We have a lot of work to do and we are committed to keep moving forward on this learning journey. We will continue to listen, learn, and take action to ensure that everyone at Carizon experiences true equity, empowerment, and inclusion.Carizon is an equal opportunity employer and supports workforce diversity. At Carizon, we believe that diversity enriches our performance, clients, services offered, the communities where we live and work, and the lives of our employees. Should you require accommodation during the recruitment process, please contact Human Resources (hr@carizon.ca). While we thank all applicants for their interest, only those candidates selected for an interview will be contacted.SALARY:NM-7LOCATION:400 Queen St. South, KitchenerEMPLOYEE GROUP:Non-UnionSTATUS:Contract until June 30, 2023HOURS OF WORK:Full-time (35 hours)SCHEDULE:TBDCOMPETITION NUMBER:56-22POSTING PERIOD:September 7-21, 2022START DATE:ASAPQuick Apply

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