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Technical Solutions Project Manager (based in Canada) - Jobs in Kitchener, ON

Scoop Robotix
Job LocationKitchener, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

We are looking for a detail-oriented Technical Solutions Project Manager(TSPM) based in Canada, to join our growing solar and renewable professional services team. The TSPM will gain detailed knowledge of our world-class Scoop® mobile-work Process Management and Automation (mPMA) and GLOO™ integration as a service (iPaaS) platforms as well as our target industries (Solar, Wind, EV, Battery Storage, etc.) The successful candidate will take a leading role in customer requirements gathering, consulting, and managing the development team to implement, validate and deliver customer technical solutions using the Scoop Robotix technology platforms & a stack of professional services. Scoop Robotix is a rapidly expanding organization at the intersection of highly coveted technology and renewable industries and as such this position offers multiple avenues leading to expansion of skills and future leadership opportunities.Qualification & Skills:

  • A Bachelor’s degree or equivalent in computer science, engineering, or equivalent technical field.
  • Technically savvy, comfortable with a variety of business SaaS tools with a strong appetite for continuous learning.
  • 3-5 years of experience in direct hands-on B2B software project management and solution implementation experience.
  • At least 2-3 years of general coding experience, experience with scripting languages such as Javascript or similar, and ideally API integration coding experience.
Note: while the position does not require hands-on coding, having coding experience is considered to be an important enabler in analyzing customer solutions feasibility as well as communicating with and managing the development team.
  • Great at organizing and creating clean, concise lists of ideas and project requirements.
  • Excellent interpersonal skills and ability to conduct effective online customer-facing meetings, demos, and training sessions.
  • Excellent analytical problem-solving skills and ability to improvise solutions to customer problems on the fly.
  • Must be residing in Canada
  • Bonus: familiarity with the solar and renewable energy industry or similar industrial field-oriented sector.
Responsibilities:
  • Gather, document, and verify customer solution requirements using detailed meeting notes, checklists & intake forms.
  • Plan and manage agile projects to implement, test, and deliver customer technical solutions with the development team.
  • Demonstrate completed solutions to customers to get feedback, implement changes and receive final signoff.
  • Analyze existing customer accounts and outreach them with improvement and upsell opportunities.
  • Drive the development and continuous improvement of standard processes, best practices, and checklist-driven templates for improving the delivery of technical solutions.
Job Type: Full-timeBenefits:
  • Dental care
  • Extended health care
  • Vision care
  • Work from home
Schedule:
  • 8 hour shift
  • Monday to Friday
Experience:
  • Project management: 5 years (preferred)
  • direct hands-on B2B software project management: 3 years (preferred)
  • general coding: 2 years (preferred)
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