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Job Location | Lethbridge County, AB |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
New Way Irrigation, Lethbridge is hiring a SERVICE MANAGER.The SERVICE MANAGER supports our Service Team and our valued customers. Enthusiasm, accuracy and professionalism are keys to success. This is a permanent, full time position with benefits after a probationary period. Wage is dependent on qualifications and experience.Duties and responsibilities include:· Directing the daily duties of the Service Team· Analyze relevant data to determine customer service outputs· Identify and implement strategies to improve quality of service, productivity and profitability· Working with Sales, Service and Parts departments to schedule irrigation system installation and services.· Receiving phone calls from customers needing service on their irrigation systems.· Dispatching service technicians to customer’s farms.Successful candidates will possess:· Proficient computer skills including Microsoft Word, Excel and Outlook.· Excellent customer service and communication skills· Ability to multi task and see the overall process· Detail oriented· Strong decision making skills· Ability to work independently as well as with a teamAssets of value:· Prior Irrigation system experience.· Prior Management experience.· Electrical experience.Personality, courtesy, perseverance and leadership skills are highly valued and necessary to succeed in this role.Please forward your resume VIA email Attn: Rob Fletcher or Adrien DyckOnly successful candidates will be contacted.Job Types: Full-time, PermanentSchedule: