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Night Auditor - Jobs in Lloydminster, SK

Job LocationLloydminster, SK
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

The Night Auditor is responsible for reconciling all hotel transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings . He/she is also responsible for overseeing the Front Desk during the overnight shift (11pm - 7am), providing quality guest services that include registration and check-out, reservations, switchboard operation, mail and message service.The ideal candidate is friendly, has excellent communication skills (both verbal and written), as well as strong attention to detail, and is self-motivated. You will be responsible for the following:

  • Greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet hotel and brand standards of quality.
  • Respond promptly to guest concerns and ensure they are addressed in a satisfactory manner.
  • Audit, post and balance daily financial transactions.
  • Ensure credit card system reconciles to daily transaction lists.
  • Complete the registration process by inputting and retrieving information, confirming pertinent information including number of guests and room rate.
  • Document any issues that need to be communicated to the staff for the next shift, and escalate to the Hotel Manager as needed.
  • Promptly answer the telephone using positive and clear communication.
  • Being flexible with scheduling.
  • Perform other job duties as assigned
  • Maintain a clean and well organized work area
  • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
  • Previous accounting or night audit experience an asset
Job Type: Full-timeBenefits:
  • Dental care
  • Extended health care
  • Vision care
Schedule:
  • 8 hour shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekend availability
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