Receptionist - Jobs in Lucasville, NS

Job Description

Why 1stElectric Inc.1st Electric is a fast-paced, growing electrical company specializing in residential, commercial and energy projects, as well as generator and solar installation. 1st Electric serves customers in the Halifax Regional Municipality (HRM), and across mainland Nova Scotia.Our goal at 1st Electric is to give our customers high quality service in a friendly and professional manner. Our employees establish a relationship with our customers and perform their duties with skill and diligence.We are dedicated to being the best at exceeding customer expectations, offering prompt service and fully trained technicians. We want to anticipate our customer needs and remain current in the industry and with changing technology. We strive to create the safest work environment possible.The OpportunityWe seek the best and the brightest at 1st Electric, and we are looking for a qualified Receptionist to join our team. This position reports to the Manager, Administration & Customer Relations and requires exceptional communication skills, a high degree of attention to detail, time management, organization, problem solving. In addition this position requires the ability to manage multiple and competing priorities in a fast-paced work environment.Responsibilities:· Managing a multi-line phone system, answer and triage phone calls in a polite and friendly manner· Ensure customers are consistently treated with professionalism and respect· Knowledgably respond to questions, gathering the appropriate information to confidently assist customers· Search and enter customer information in Jobber (work management application)· Operate standard office equipment on a regular basis· Keep detailed and accurate records of customer requests, field crews, contractors and other key partners· Receive deliveries; sort and distribute incoming mail· Take inventory of office supplies and restock/reorder as needed· Monitor online tracking of 1stElectric specialty services such as solar and generators· Work collaboratively with management, office colleagues and field crews· Other duties as assignedSkills:

• Strong people skills – resourceful and decisive with the desire to hold yourself accountable for our customer’s experience
• Critical thinking – you are able to use sound judgement and common sense while problem-solving and moving requests forward
• Team player – you are a team player with a proven ability to build relationships
• Responsiveness – you have the ability to prioritize and commit to agreed upon timelines
• Proficient in Microsoft Word, Excel and Outlook

Start Date: As soon as possible.Job Types: Full-time, permanentQualifications and Experience

• High school diploma or general education degree (GED) required
• College diploma in office/business administration considered an asset
• Experience working in a busy office of a trades business would be an asset
• Attention to detail, critical thinking and problem solving skills
• Motivated, self-starter
• Excellent communication, interpersonal, prioritizing and organizational skills
• Demonstrated advanced abilities in all facets of modern office practices and technologies
• Experience utilizing technology to create efficiencies and streamline tracking and retrieval of information

*Personal vehicle required, as there is no public transportation access along the job route.Interested applicants are invited to submit a cover letter and resume as soon as possible. Only those selected for an interview will be contacted. Applications will be received until the position is filled.Job Types: Full-time, PermanentSalary: $17 per hourBenefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Vision care
• RRSP Match

Schedule:

• Monday to Friday
• No weekends

Work Location: On siteWork Remotely: NoJob Types: Full-time, PermanentSalary: From $17.00 per hourBenefits:

• Dental care
• Extended health care
• On-site parking
• RRSP match
• Vision care

Schedule:

• Monday to Friday
• No weekends

Work Location: One locationQuick Apply

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