2024 Summer Student Canadian Banking Operations Officer - Jobs in Moncton

Job Description

DescriptionJob SummaryParticipates in and supports the operational activities of a business unit. Applies experience and complete working knowledge of the job and policies/practices to perform a combination of routine tasks and varied administrative/operational assignments. Job DescriptionWhat is the opportunityWithin RBCs Personalamp; Commercial Canadian Banking Operations (CBO), the Operations Centers are delivering best in class service within all lines of businesses including Business Lending, Personal Lending, Specialized Services, and Transaction Services. Our overarching goal, through employee engagement, is to meet client commitments, improve productivity, and create a superior client experience. The Operations Centers are a great foundation for understanding banking and can be a spring-board to other opportunities elsewhere in CBO and RBC.You will be placed in one of the above groups.You will be responsible for processing client transactions within one or more RBC product or service line(s). You will utilize various systems while ensuring quality and accuracy of incoming and outgoing requests. What will you doSupport client and internally originated requests in an accurate and timely mannerDeliver excellent service to our clients every time; focusing on doing what is best for our clients and the organization - making it Simpler, Faster, Better.Continuous pro-active and agile approach to adapt to change, to process work volumes as measured through established Client Service Commitment timelinesExercisedue diligenceby following operational risk policies, procedures, standards and guidelinesTake ownership and accountability of client transactions at first point of contact and works to resolve at source, refers to manager where applicable in accordance with established client escalation protocol.What do you need to succeedRequired:Currently enrolled in a post-secondary institutionAbility to grasp information quickly with high attention to detail- Aptitude for a multi-faceted and complex environment, able to adapt quicklyStrong collaboration, communication, and organization skillsWilling to complete some repetitive tasksExperience setting stretch goals, not satisfied with the status quoFlexibility to work within the Centre hours of business 8am-8pmNice to have:Bilingual in Both English and FrenchExperience with Microsoft Office suite including Excel, PowerPoint, Word and OutlookPrevious experience at RBC or with Banking Operations systemsJob SkillsCommunication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Taking InitiativeAdditional Job DetailsAddress:YORK MILLS CENTRE, 10 YORK MILLS RD:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:Student/Coop (Fixed Term)Pay Type:SalariedPosted Date:2024-01-10Application Deadline:2024-02-18Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process. Join our Talent CommunityStay in-the-know about great career opportunities at RBC.Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.Read more