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Call Center Agent - Jobs in Montréal, QC

Job LocationMontréal, QC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Equinox Marketing Services is a cutting edge contact center located on Côte-de-Liesse in Montréal (QC). With 25 years of business in the marketing industry, the company is an industry leader in telecommunications, sales and customer service. We are currently seeking English only and Bilingual Call Centre Representatives who are dedicated and committed to join our Voice Assistant Solutions (V.A.S.) team for a FULL TIME, permanent position in our company.Responsibilities and TasksEquinox is a unique facility unlike all other call centers in Montréal. Here we let your keyboard skills do the work instead of your voice. We provide complete paid training to help you master our user friendly, 21st century V.A.S. technology which allows you to listen to your customer while your fingers do the talking . By typing pre-established codes, you instruct a recorded human voice to talk to the customer instead of yourself. No sales experience needed!Our ideal Call Centre Representative has/is...- Available to work FULL TIME in the office on weekdays Mondays through Fridays, 5 days per week, 8 hours per day, availability needed from 10:00 AM to 9:00 PM, weekends are off;- English Only or Bilingual;- At least 6 months of call center and/or telephone experience;- Stable, with a minimum of 6 months of consecutive experience in any company;- Serious, dedicated, professional, engaged, seeking long term full time employment;- Strong typing skills (25+ words /minute) with a high percentage of accuracy;- Advanced active listening skills and high attention to detail;- Flexible, self-motivating and able to multi-task.We offer you...- The possibility to grow within the business and get promoted;- Excellent support team always ready to help (coaches, managers, etc.);- Permanent, full time employment, no weekend shifts;- Convenient 8-hours shifts in between 10:00 AM and 9:00 PM;- Fully paid training;- Free parking / Easy access by public transport;- Referral program of $200 per person referred;- Full collective insurance coverage upon seniority;- Pleasant and dynamic work environment, onsite cafeteria.Job Types: Full-time, PermanentSalary: $13.50-$13.90 per hourBenefits:

  • On-site parking
Schedule:
  • 8 hour shift
  • Monday to Friday
COVID-19 considerations:We follow workplace guidelines for COVID-19 security measures.Work remotely:
  • No
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