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Claims Advocacy Professional - Jobs in Montréal, QC

Job LocationMontréal, QC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Marsh is seeking candidates for the following position based in the Montreal office:Claims AdvocateWhat can you expectThe Claims Advocate is responsible for facilitating loss management within the defined operational parameters of the claims team to ensure the prompt and equitable resolution of client claims. Reporting directly to the Eastern Claims Leader, this position requires a professional with experience in client claims advocacy, insurer claim examination and or third party claim adjusting. The successful candidate will manage a diverse claim portfolio for clients in all sectors. This individual will be technically focused and able to drive initiatives to handle complex claims across multiple lines of insurance.What is in it for youMarsh Canada offers competitive employee benefits and a thriving culture to bring your authentic self to work

  • Culture of internal mobility, collaboration and valued partnership with HR from the business.
  • Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.
  • Full benefits package – starting day one
  • Generous Parental Leave and Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan (regional specificity required)
  • Generous paid time off, additional floating holidays, time off to give back to your community
  • Multiple medical, dental, and vision plans with choices to fit all needs and budgets
We will count on you to:Manage client advocacy activities by:
  • Having ownership of hands-on active claim management, coverage reviews, problem solving and settlement strategies for clients.
  • Analyzing loss details to determine appropriate policies and coverage.
  • Driving the claims process for clients through participation in claims strategy discussions in order to ensure progress and equitable resolution.
  • Interacting closely with internal Client Executives and Claims Advocacy colleagues to better the claim experience for clients.
  • Having a strong focus on clients and providing value-add claim services
  • Working closely with internal and external leadership groups to foster understanding of how to mitigate Marsh risk by closing claims optimally.
  • Providing support to Broking teams by participating in the creation of client specific claim protocols.
  • Monitoring insurer responses to reported claims and engaging with insurers and their professional advisers in order to support the expeditious and smooth resolution of claims.
  • Liaising and working closely with other claims team members to develop claim management best practice.
  • Drafting communication to clients and/or insurers and reviewing documents prepared by the clients, in order to support the claims process.
What you need to have:
  • Minimum 5 years’ experience in a claims environment either at the adjustor, carrier or brokerage level
  • Understanding of relevant insurance law and claim litigation procedures
  • Direct involvement with large, complex corporate client losses
  • Detailed knowledge of insurance market claim procedures
  • Motivated, independent, self-starter capable of working in a dynamic, fast paced team environment
  • Technically strong in all lines of Property & Casualty insurance
  • Excellent written, presentation and communication skills both in English and French
  • Strong negotiation skills and ability to develop claim strategies
  • Works well under pressure and is accountable for deliverables
  • Ability to build strong professional relationships
  • Understanding of risk and mitigation strategies
  • Proficient in Microsoft office applications
What makes you stand out:
  • CIP, FCIP, CRM, all assets
In accordance with applicable legislation, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact TANA@mmc.com.Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.Quick Apply
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