ETL Support Analyst - Jobs in Montréal, QC

Job Description

ETL SUPPORT ANALYST (JOB NUMBER: IT-040521-001-RMA)JOB DESCRIPTIONTitle of the position:ETL Support AnalystDepartment:IT ProductionStatus :PermanentLocation:MontrealAt BNP Paribas Canada, it is our employees which make the difference... Our 75 nationalities are part of our diversity!Do you like challenges, a structured framework, the prospect of optimizing and innovating You are known for your originality and want a certain freedom to think while sharing your knowledge and ideas... Come help us contribute to the growth of our Canadian platform!You will benefit amongst other things from:

• Access to social volunteer and recreational programs, via our many Employee Resource Groups (ERGs)
• Opportunities for career development through active internal mobility and our innovative training program: Canada Academy
• A brand new workspace, flexible, comfortable and easily adaptable to your needs: remote work opportunities, standing desks, innovation lab., open meeting rooms and spaces

SUMMARY OF THE ROLEThe priority for this role is to ensure the IT services provided to the business are stable, resilient and performant.Using Ab Initio, in which full training will be provided, the ETL Support Analyst will:

• Proactively contribute to initiatives designed to enhance the capabilities of technologies deployed and processes applied.
• Develop relationships with local peers and contemporaries in other territories to ensure close co-operation on shared initiatives or projects.
• Actively collaborate with technical peers within CIB IT to share experiences and needs, with the target being to collectively define solutions to enhance the stability or increase the performance of the services in scope.
• Provide clear, communication to the management team as and when required or requested.
• Represent IT for respective technology scope, on infrastructure, business and territory projects and programs.
• Focus on enhancing core skillsets, develop new skills and share knowledge with colleagues.

MAIN RESPONSIBILITIES

• In charge of the user issues and requirements processing.
• End user functional support.
• Analyze and fix issues raised by clients.
• Ensure internal and external communication about the incidents/ service requests/ changes impacting the application landscape.
• Propose improvements related to the support activity.
• Log Issues and Resolution processes.

KEY SKILLS AND QUALIFICATIONS

• General Banking Knowledge
• Functional as well as technical knowledge of the applications used within BNP Paribas
• Knowledge of the Norms and Standards of the BNP Paribas Group
• Bilingual : English and French
• 10+ years of hands-on IT experience with ETL tools, with a preference to candidates having prior experience on Ab Initio
• Using, configuring, and tuning industry leading ETL software tools in data intensive, large scale environments
• Experience performing data quality and profiling in Ab Initio. This is highly preferred
• Experience working on Oracle database
• Hands-on support experience with Ab Initio using GDE, Co>Operating System and EME
• Experience in any of the following is desired: Query>It, Conduct>It, Express>It, Continuous flows, Metadata Hub.
• Hands-on experience working in Unix/Linux environment, with proficiency in UNIX shell scripting (Korn/bash shell preferred.)
• Hands-on experience with scheduling tools, preferably, Ab Initio Control Center

SECONDARY SKILLS

• Knowledge of ACE, BRE and Command Center is huge plus
• Organized and self-motivated
• Excellent interpersonal and communication skills
• Exceptional service orientation
• Must be able to work in a dynamic, rapidly changing environments
• Knowledge of standard methodologies of Service Delivery (ITIL, COBIT)
• Project Management Knowledge
• Willing to travel and occasionally work unsocial hours
• Team worker demonstrating loyalty and commitment to the organization & team members
• Flexibility
• Dedication
• Collaborative & Inclusive mind-set

About BNP ParibasWith more than 200,000 employees in 72 countries, the Group serves nearly 32 million individual customers and 850,000 professionals, entrepreneurs, SMEs and large companies. BNP Paribas is a leading bank in the euro zone and a leading international banking player.Did you know In 2019, BNP Paribas named World’s Best Bank for Corporate Responsibility 2019About BNP Paribas in CanadaWith more than 900 employees, BNP Paribas Canada continues to attract experts from diverse fields as well as ambitious young talent from around the world. We are proud to offer our employees a rewarding and international workplace where they can build their professional careers by honing their skills, meeting challenges and enriching their knowledge of the financial industry.A recruitment policy that promotes equality and diversity:BNP Paribas is an equal opportunity employer. BNP Paribas recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, and other protected status (Employment Equity Act).Part of BNP Paribas dedication to diversity, multiculturalism and inclusion is clearly reflected on how we believe and live diversity and inclusion all together. As such, one of BNP Paribas’ initiatives is hosting Employee Resource Groups (ERGs) which are focused on equality of gender, sexual orientation and learning from other cultures.We can assist with access to job offers for people with disabilities who may be unable to use our career site - please contact us by email canada_recrutement@ca.bnpparibas.com or by phone on 514-285-6000Want to know more about the BNP Paribas Grouphttps://group.bnpparibas/en/group** Only selected applications that meet the requirements of the role will be contacted **Primary Location: CA-QC-MontréalJob Type: Standard / PermanentJob: INFORMATION TECHNOLOGYEducation Level: Bachelor Degree or equivalent (>= 3 years)Experience Level: At least 3 yearsSchedule: Full-timeQuick Apply

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