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Front Desk Clerk - Jobs in Montréal, QC

Tidan
Job LocationMontréal, QC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

  • Jobs titleFront Desk Clerk
  • StatutFull-time
  • Starting dateDecember 20, 2021
  • Work place1440 rue Drummond, Montréal, Quebec, Canada, H3G1V9
  • With its 90 rooms and suites, some with terraces, Le Mount Stephen, part of the International Leading Hotels of The World group, is proud to offer its guests a journey through time. In the former home of Baron George Stephen, built in 1880, you can discover Bar George and the Oliver and Bonacini restaurant. Thanks to its 7 banquet rooms, the restaurant offers different groups an unparalleled visual and taste experience. The hotel, built in 2017, offers all the comforts expected in a 5-star hotel. Contemporary lines and advanced Crestron technology will make you appreciate modernity.If you would like to be part of our team, visit the site http://www.tidan.com/en/carrieres/.
  • Reporting to the Reception Supervisors, the front desk clerk takes room reservations, greets guests upon arrival and during their stay, provides information about the establishment and its services as well as tourist attractions and receives customer’s payments.
  • Job description
    • make reservations
    • coordinate customers’ arrivals and departures
    • sell the products and services of the hotel
    • collect payments for services offered
    • answer various questions related to settlement services, tourist attractions and activities in the region
    • coordinate group arrivals and departures
    • answer and transfer incoming calls
    • handle customer complaints
    • perform other duties related to customer service
  • Education
    • D.E.P. (Diploma of Vocational Studies) - Asset
  • Skills
    • Demonstrate professionalism at all times - Asset
    • Able to work under pressure - Asset
    • Able to work flexible hours - Asset
    • Resourceful - Asset
    • Demonstrate disciplin and hard work in his tasks - Asset
    • Communication skills - Asset
    • Reliable - Asset
    • Attentive to details and quality - Asset
    • Team work - Asset
    • Ability to solve problems - Asset
  • Years of experience required1 year(s)
  • Language
    • English Spoken - High - Essential
    • English Written - High - Essential
    • French Spoken - High - Essential
    • French Written - High - Essential
For all of our unionized positions, salary is based on the collective agreement. For all the other positions, the salary is based on experience. We also have group benefits and Friends and Family rates on hotels owned by Tidan Group.The use of the masculine in this document refers to both men and women.Quick Apply
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