Head, Technology Information - Jobs in Montréal, QC

Job Description

The McCord Museum is the museum of all Montrealers, a social history museum that celebrates life in Montreal,both past and present—its history, its people, and its communities. Open to the city and the world, the Museumpresents exciting exhibitions, educational programming and cultural activities that offer a contemporaryperspective on history, engaging visitors from Montreal, Canada and beyond. It is home to over 1.5 million artefactsthat make up one of the largest historical collections in North America, comprising Dress, Fashion and Textiles,Photography, Indigenous Cultures, Documentary Art, Material Culture, and Archives. McCord Museum: OurPeople, Our Stories.All of the McCord Museum’s activities revolve around six core values: rigour, integrity, inclusion, audacity,creativity and commitment.We are seeking aHEAD, TECHNOLOGY INFORMATIONRef. 202111EThe Operations division plays an important role in providing administrative, financial and accounting services to a staff of 100people. The Human Resources Department ensures a dynamic and committed team at the Museum by developing andapplying best management practices.Under the supervision of Director of Operations, the Head, Technology Information plays a strategic role within theorganization by managing the Museum's IT infrastructure. The incumbent is responsible for achieving the expected resultsrelated to the development and optimization of the size and efficiency of the technology park, in line with the objectives ofthe organization, notably through the deployment good IT practises and the installation of software to improve employeeefficiency.The incumbent will have the following responsibilities:Actively participate in the development and implementation of the organization's IT strategy;Develop and implement policies and procedures for the operations and development of computer systems as well aselectronic data processing;Establish an overview of technological infrastructure to optimize their management;Supervise, maintain and improve the level of service of all IT systems (Web, Collection, accounting, security, reservation,donation, point of sale, office automation, etc.);Ensure the availability, security and integrity of all of the Museum's IT infrastructure;Intervene and recommend appropriate solutions when dealing with complex and new problems;Keep abreast of current trends in new technologies through research and professional development and identifyopportunities to improve internal systems, tools and processes;Manage subcontractors and suppliers involved in the delivery of IT services;Work in collaboration with various departments to identify the needs of projects under development;Provide support, training and follow-up to users; technical support is provided by an external firm;Project management; e.g.: the implementation of a CRM;Plan, administer budgets and render the accounts of his service;See to the achievement of objectives on time with allocated resources;Participate in the recruitment, management, coaching and evaluation of the staff under his responsibility;Participate in the process of acquiring or replacing various equipment and in the procurement process;If necessary, represent the Museum and perform any other task requested by his superior or required by his duties.Employment ConditionsPermanent position; Probation period: 3 months; Starting August 2, 2021;Salary according to the Museum’s salary ranges and competitive compensation and attractive benefits and vacations;Social activities and continuing education; collegiate and inclusive work environment.Qualifications and ProfileBachelor’s degree in Information Technology; Management degree an asset;Eight (8) years’ experience in project management, infrastructure management, cyber security, application support,technical support, IT vendor management. Experience in staff management would be an asset;Knowledge of ITIL, ISO 27000, COBIT standards and repositories is an asset;Strong knowledge of Microsoft products, Windows family operating systems, MS-SQL Server relational database, Azure& Office 365 cloud platforms;Knowledge of Cisco Firepower, Identity Service Engine and Umbrella security products;Good knowledge of English and French (written and oral communication skills);Overall and strategic vision of the Museum’s needs;Versatile, curious and innovative; customer service oriented;Structured, organized, rigorous and strong sense of responsibility;Ethical, sound judgment, honesty and discretion;Negotiation skills;Interest in culture.The McCord Museum is committed to providing a skilled workforce that reflects the diversity of Montreal's population. We hirebased on individual role requirements and select our employees based on their qualifications, skills and experience. We do notdiscriminate based on personal differences.To apply, please send your application to the selection committee before Monday, June 14, 2021, specifying thereference number 202111E and including: 1) a cover letter 2) your resume, 3) Your salary expectations to the HumanResources at rh.mccord@mccord-stewart.caFor more information on the McCord Museum, please visit: www.musee-mccord.qc.caWe thank all those who will be submitting their applications in advance. However, only those selected for the interviews will be contacted.