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| Job Location | Montréal, QC |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
Are you a problem solver Do you thrive in a fast-paced technical and customer service focused environmentJoin our teamWe have a career opportunity at TELUS just for you.With our comprehensive compensation and benefits package, and flexible remote work options, you’ll be part of a team that supports your strengths and ambitions, and empowers you to make decisions that help customers get their business back on track quickly.What you’ll do in this roleAs a Network Specialist I, you will play a pivotal role helping our business customers resolve their WAN, security and network related problems.Your problem solving skills will be used to troubleshoot and resolve customer issues related to:Voice Over Internet Protocol (VoIP): Cisco Unified CommunicationsEnterprise security infrastructure including virtual firewalls: Palo Alto/Juniper/TippingPoint/Cisco ISEAs the successful candidate, you’ll be part of TELUS’ Solution Delivery & Support team and we’re passionate about team member wellness. Search #SDSinTraining on Instagram to see how our team prioritizes well-being.QualificationsWhat you bring to the roleFluent written and spoken bilingualism (English and French)Minimum 3 years hands-on experience troubleshooting network issuesCCNA certification preferredTechnical or university degree in Information Technology, networking or telecom is an assetEnjoy assisting customersCollaborate well with a team, across the organization, and with other customersNatural ability to self-manage workload and prioritize critical tasksA bit about usOur business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you’re helping us make the future friendly. We’re committed to diversity and equitable access to employment opportunities based on ability —your unique contributions and talents will be valued and respected here.Primary Location: CA-QC-MontrealSchedule: Full-time