Network Specialist - Juniper / High Performance Computing - Jobs in Montréal, QC

Job Description

Company DescriptionServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. Were growing fast, innovating faster, and making an impact on our customers and employees lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and were on the 2020 list of FORTUNE Worlds Most Admired Companies.®Were looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.Job DescriptionWhat you get to do in this role:Design and deploy networks based on business and technical requirements.Partner with project and program managers to meet overall timelines and resolution of issues.Operate and troubleshoot networks to identify and resolve issues quickly.Take a lead role in the engagement and mitigation of outage causing events or issues.Validate problem descriptions and perform detailed problem diagnosis; track and update problems in trouble-ticketing system.Perform non-critical investigations into functionality that is not working as desired.Engage deeply in the sustainment function to proactively analyze network parameters such as capacity and availability to ensure issues are fixed before they cause an outage.Review, consult and prepare for planned change introduction to production environment.Participate in rotating “on call” schedule with other members of the team including weekends.Partner with teams to plan and execute software code upgrades and device maintenance.Partner with the Site Reliability Engineering (SRE) team to provide mentorship and input on operational process improvements.Provide feedback to infrastructure architects on design issues or improvements and input into the design process for new initiatives.QualificationsTo be successful in this role you have:The candidate should have a solid foundation in networking including routing, switching, security and load balancing.2+ years of experience with cloud computing technologies (e.g. Azure, AWS, Google Cloud Platform, etc.) across Windows and/or LinuxAzure Core Platform: Compute, Storage, Networking.Azure Web Apps: developing, deploying, debugging and supporting web applications using .NET, Java, PHP, Python, Node.js etc. on Windows or Linux.Continuous Integration/Continuous Deployment (CI/CD): using DevOps, Bit Bucket, GitHub.Experience in one or more automation languages (PowerShell, shell scripts, Perl, Python, Ansible, Terraform) desired.A minimum of 5 years of experience in working on Internet and data center networks.Possess a solid understanding of and have experience with most of the following network technologies: BGP, OSPF, IS-IS, HSRP/VRRP, IPSEC, SNMP.Deep, hands-on experience with TCP/IP protocols including capturing and analyzing traffic with Wireshark and/or other tools.Familiarity with Cisco IOS and JunOS operating systems required.F5 and Cisco ASA knowledge and experience strongly desired.Experience with network monitoring applications such as EMC Watch4Net, Cacti, Splunk is a plus.Ability to partner with peers who are globally distributed is a key part of this role.Passion for customer experiences and focus on delivering high quality support.Strong communication skills and empathy for customers.Ability to learn new technology in a fast-paced environment.Ability to deal with ambiguity.Additional InformationServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.Quick Apply

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