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Job Location | Montréal, QC |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.As Canada’s leading luxury retailer, our purpose at Holt Renfrew is to Inspire a Life of Style and this inspiration starts with you! Together, we drive Passion, Warmth, Excellence, and Unity, to deliver extraordinary experiences and build lasting relationships with our customers and each other.A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.The Sales Associate develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Sales Associate compensation is commission-based and is directly tied to sales volume resultsSpecific responsibilities include (but are not limited to) the following:Consistently deliver extraordinary service to all customersExceed all sales and service goals and targetsBuild a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clientsAttend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminarsPerform floor recovery, visual merchandising, price change, and related sales support tasksCommunicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etcResolve all customer service issues and partner with selling management on any issues outside of guidelinesComply with all Health & Safety policies and requirementsPerform other duties, as assignedThe ideal candidate:High school diplomaProven ability to exceed sales targetsHighly collaborative; working with and through others in a team-oriented environmentAble to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervisionAble to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidaysMinimum of two or more years experience in a commission-based sales environmentPrior retail sales experience in a luxury environment preferredEntrepreneurial, competitive, self confident, and self-motivatedFully bilingual in French and EnglishThe measures of success:Contribution to financial objectivesIndividual objectives linked to the achievement of department goalsFeedback from internal and external clientsQuick Apply