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Job Location | Montréal, QC |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
MissionsRESPONSIBILITIESLevel 2/3 Operations. Monitoring during business hoursDaily morning check reports communicationOperational process & documentation improvementParticipate on on-call non-business hours, including week-endIncident management Detection and communication during business hoursManage Level 2/3 Operations Incidents and ProblemsRequest management Prioritize Daily requests & deliveryChange management Change delivery during non-business hours, including week-endChange configurations peer review with Level 3Manage technical projects including involvement from local and global application, infrastructure, governance, and client teamsProfilTECHNICAL SKILLSRequired:Full working knowledge of Fortinet and Checkpoint Firewall TechnologyFull working knowledge of McAfee ProxyFull working knowledge of Pulse Secure VPN appliancesFull working knowledge of Netscaler, F5 Load balancersDesired:Broad experience in various industry standard and Cisco data networking protocols(EIGRP/OSPF/BGP, Multicast, VDC, VPC/STP, OTV, MPLS, IPSEC)Good working knowledge of Cisco Catalyst 9k/6k/4k/3k, Nexus 9k/7k/5k/3k/2k &Good working knowledge Routing ISR/ASR platformsGood working knowledge of Cisco ACIUnderstanding of telecom technologies: DWDM, SONET and SDHUnix system management & scripting capability: Python & Ansible, GITHUBNetwork tools knowledge: CA Spectrum & eHealth, Shiken / NagiosNetwork probes: Corvil, EXTRAHOPMatrix switches: Gigamon, AristaCOMPETENCIESStrong knowledge of ITIL - IT Infrastructure management best practicesStrong operational skill with capacity to prioritize multiple requests or incidentsAdaptability: Able to adjust to new environments, work effectively in varied situations and function in changing circumstances with a minimum of confusion or loss of productivity.Communication Skills: excellent verbal and writing skills in English and French,PRIOR WORK EXPERIENCERequired:Experience with working in an International firmFollow the Sun experience5+ years experience with the required technical experience listed aboveExperience in data network and/or network security operationsExperience in exchange or investment banking environmentEDUCATIONDesired: Master’s degree in computer science or relatedDesired: Cisco CCNP Level certificationBuild your career with us.It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.Be part of building one of the largest independent technology and business services firms in the world.Learn more about CGI at www.cgi.com.No unsolicited agency referrals please.CGI is an equal opportunity employer.Your future duties and responsibilitiesRequired qualifications to be successful in this role