Server Support Specialist - Jobs in Montréal, QC

Job Description

IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems If so, lets talk.Your Role and ResponsibilitiesResponsible for the Distributed Server (Windows and UNIX) Performance and Capacity Management monthly reporting across all Canadian contracts. Several clients contract Performance and Capacity Management reporting as a monthly deliverable for their Server infrastructure environment.The PCM team work alongside the Systems Administrators, Architects and client Executive management teams to develop and deliver a monthly PCM package that will pinpoint areas of concern that exceed established thresholds to allow the team to predict ahead of time when additonal or reduction in capacity resources will be required. Items that are typically monitored are CPU, Memory, IO, disk etc.... performance and usage to help determine the health of the environment.This team will extract data from monitoring tools such as Tivoli, Server Resource Management, Ansible Playbook scripts, ScienceLogic etc... The raw data is typically captured in 15 minute intervals for each device and the role of the PCM professional is to consolidate this data via excel macros and graphing to develop a client consumable reporting monthly package.The professional will highlight trends that are of concern to better assist the architects in their short and long term planning requirements.GTSCAPROMO2021Required Technical and Professional ExpertiseBilingual in English and French.Canadian Federal Government Security Clearance Level 2 - Secret.15 + years experience (Wintel administration) in installing, troubleshooting, supporting and maintaining Windows operating systems line of product.15 + years in Virtualization technology.15+ years (UNIX administration) in installing, troubleshooting, supporting and maintaining UNIX operating systems line of product.15 + of Advanced Excel reporting skill including macro building and maintance as well as graph building.10+ years of SRM (Server Resource Management) experience 5 + years of SciencLogic experience.Preferred Technical and Professional ExpertiseWindows Server 2012:Active Directory Domain Services.VMware Certified Professional (VCP5).VMware Certified Sales Professional (VSP).Citrix Certified Administrator for Citrix XenApps 6.5.Citrix Certified Administrator for Citrix XenDesktop 5.Citrix Certified Enterprise Administrator.Linux Redhat.ITIL V3 Foundation Certified.Certificate in Business Continuity Management awareness.Redhat Ansible.Microsoft SCOM Powershell Scripting.Candidate should be versed in Cloud offerings by the various vendors that offer infrastructure solutions. Certifications are encouraged.Must be legally authorized to work in Canada without sponsorship.About Business UnitThis position currently sits within Global Technology Services (GTS) Infrastructure Services (IS) or a shared services function supporting GTS.As announced in October 2020, IBM intends that its managed infrastructure services business of the GTS organization will become an independent company named Kyndryl by the end of 2021, creating two distinct and powerful market-leading companies.Together, we will advance the vital systems that power the digital economy. Serving over 4,600 technology-intensive, highly regulated customers, including over 75% of the Fortune 100, our people will design, run, and manage the most modern and reliable technology infrastructure that the world depends on today.We will work flexibly and in partnership with our customers to amplify business outcomes while always pushing ourselves to improve and meet all opportunities. Come join our team of diverse, devoted, and empathetic technology experts who are at the center of discovering what’s next.Please note: The final decision if this position will transition from IBM to Kyndryl is yet to be confirmed.Your Life @ IBMWhat matters to you when you’re looking for your next career challengeMaybe you want to get involved in work that really changes the world What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion Are you looking for a culture of openness, collaboration and trust – where everyone has a voice What about all of these If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.