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Service Center Representative - Jobs in Montréal, QC

Job LocationMontréal, QC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Are you looking for career opportunities within a global,growing real estate companyThen you might be our next Service Center Representative.Join us and be a part of our journey.job descriptionAkelius is seeking a service center representative to join the North American Service Center team.The Service Center Representatives is the first point of contact for our residents, prospective tenants, property management staff and leasing teams. In addition, our team is responsible for coordinating many projects.S/he maintains a high degree of focus in dealing with multiple situations that are people focused. S/he takes responsibility as being the best of the best while delivering exceptional service to residents in a fast-paced environment.answer resident / tenant telephone calls, e-mails in a courteous and timely manner, and ensure superior customer satisfactioncreate, input data entry for, and execute work orders for residents with detailed informationdispatch work orders to trades personnelliaise with property management and leasing teamsfollow up work order completion / assist with rent reminders/ capital projectsmanage priority situations in a professional manneradherence to all company service center metrics.partake in open communication with the service center team and management for improvements, suggestions and inputother duties as assignedwho you arerecently completed or working to complete post-secondary educationcustomer service/ call center – one to two years minimumcustomer centric focused, positive, professional and friendlyexcellent verbal and written communication skillsperfectly bilingual (French and English)problem solving – ownership of responsibilities, able to anticipate and address issues, solutions-focused and drivena team player – work as a team with internal and external personnel, forward-thinking, ability to share ideas and suggestions, and focus on the big picture, pitch-in attitudecalm and collected – manage different personalities, able to think logically for solutions, remaining calm and collectedtime management – organized, set priorities, meet deadlines, and multi-taskreal estate experience helpful (knowledge of Yardi an asset)how to applyApply here.Latest day to apply, local format.about AkeliusAkelius acquires, upgrades, manages residential properties.Akelius owns 45,000 rental apartments in Boston, New York, Washington, Montreal, Toronto, Paris, London, Berlin, Hamburg, Copenhagen, Malmo, Stockholm.Read more at www.akelius.comAkelius Canada is committed to providing accommodations for employees with disabilities. If you are contacted for this position and require a specific accommodation because of a disability or a medical need, please let the HR team know.tU4vT76cgz

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