Site Supervisor - Jobs in Montréal, QC

Job Description

Job summary:Founded over 40 years ago, Solotech is a world leader in audiovisual and entertainment technology with 15 strategic locations in Canada, the United States and in the United Kingdom. Thanks to an inventory encompassing over 300 renowned manufacturers, Solotech is the single source for audio, video, lighting, rigging, soft goods, control and collaboration solutions & services. The company is internationally recognized for its expertise in Live Productions and Systems Integration in various markets, namely music, sports, business, culture and education. Solotech employs 1,550 professionals in its offices located in Los Angeles, Las Vegas, Nashville, Chicago, Miami, Orlando, Pensacola, London, Birmingham, Manchester, Toronto, Montreal, Ottawa, Quebec City and Saguenay.Find out more at: solotech.comReporting to the Supervisor of operations, the Site Supervisor will provide onsite support to our project managers and ensure all phases and processes of project installation are followed.You will also provide onsite installation and third-party supervision for all projects assigned to them as a Lead Technician.They will be mandated to plan and direct all projects ensuring exemplary security, optimal productivity, and improved procedures while ensuring customer satisfaction according to company standards.Your day will look like this:As a Supervisor you will be asked to:

• Project Preparation:
  • PM will request to attend kick-off meetings (if needed)
  • Perform a site visit (if needed)
• Project Execution (Installation):
  • For projects requiring a site presence:
    • Attend equipment inventory at initiation
    • Make sure missing equipment / cables / parts are delivered
    • Make sure thirds have clear and complete SoW and drawings
    • Make sure sign-off sheet is filled as work is progressing (especially serial numbers list)
    • Ensure quality control
  • For small projects not requiring a site presence:
    • Call the thirds to get updates
  • For all projects:
    • Make RMAs for defective equipment as needed (until past 60 days of project closure)
    • Help resolving issues
    • Report on project progress to Project Manager / Coordinator
    • Report on issues and help solving them
• Project Closure:
  • For projects requiring a site presence:
  • Ensure all defects are repaired
  • Help programmer if needed
  • Attend the commissioning with the Client
  • Make sure to have all the project form sheets filled-in
  • Ensure client sign-off
  • Follow-up on post sign-off defects reparation / issues resolution
  • Report on project closure to Project Manager / Coordinator
• Overall projects management:
  • Participate to weekly (or point in time) project coordination meetings

As a Lead Technician you will be asked to:

• Project preparation:
  • Conduct effective operational meetings and perform pre-install site visits
• Project execution:
  • Tend to equipment inventory according to business needs
  • Perform on-site installation in compliance with policies on health and safety at work
  • Perform tests and validations according to standards, plans and specifications
  • Help resolve technical problems and report them if needed
  • Report on project progress to Project Manager/Coordinator
• Overall project management / Project closure:
  • Act as a resource person on site according to project scope and guidelines
  • Address on-site change requests with the project manager for confirmation and final direction
  • Provide technical assistance to colleagues as needed (installation technicians, representatives, and project managers) in the operation of our products

Your profile:

• College degree or degree from recognized Canadian training facility a bonus
• Audiovisual systems installation experience is required
• 2 to 5 years of pertinent experience
• Valid drivers license (class 5), candidate must have an automobile
• Strong knowledge of corporate audio/video deployments; LED displays, projectors, DSP’s, switches and many other A/V products
• Strong knowledge of video conferencing a plus. (Cisco, Tandberg, Polycom)
• Strong computer skills with Microsoft office (Word, Excel, PowerPoint, Outlook, MS Project)
• General knowledge in networking (IP, Protocol, TCP / IP, H.323, Linux)
• Strong organizational and time management skills
• Strong communication skills (verbal and written)
• Strong customer service approach
• Knowledge of all aspects of IT systems implementation, configuration and documentation, including updates, backups, security procedures, the use of policies, training and technical support is a bonus
• Knowledge/familiarity with value added services such as video managed services a bonus
• Team spirit and integrity
• Detail oriented

Our offer to you:

• Competitive compensation and group insurance plan, including telemedicine service
• Corporate savings plan with employer contribution
• Skills development activities and opportunities for career advancement
• Reimbursement of professional fees required for employment
• Reimbursement of professional development fees
• Work environment conducive to personal health and well-being
• Recognition program
• Employee assistance program

**We thank all applicants for their interest in Solotech, however, only those selected for an interview will be contacted.Quick Apply

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