Background Screening Analyst - Jobs in New Brunswick, New Brunswick

Job Description

We are adding 10 Background Screening Analysts to our team (12 month Contracts)Start Date: April 28th, 2025Work Hours: Monday to Friday, 6:00AM ADT to 2:30PM ADTWho We AreAt Certn, we’re revolutionizing background screening with The World’s Easiest Background Check—fast, global, and powered by tech. We’re not about outdated processes and red tape. We’re about innovation, speed, and impact.If you’re looking for a place where ownership, collaboration, and creativity thrive, this is it.The Gig: Background Screening AnalystDo you have a passion to learn more in technologyWe’re on the hunt for some detailed oriented curious and hard working people to join our team as a Background Screening Analyst.Our BSA’s help our clients mitigate the risk of undesirable hires and tackle CV lies and degree fraud. You will be working with many UK and global clients, helping them protect their business, brand and reputation.Working as part of our existing teams, you’ll undertake and complete various background screening checks. What You’ll Be Doing (and Crushing)

• Conduct comprehensive background screenings, including Criminal Record Checks, academic qualification verifications, and employment reference checks for candidates hired by our clients, in accordance with established guidelines, legislation, training materials, and processes
• Dispatch and follow up on reference and verification requests, recording ongoing actions and conclusions
• Record all findings and outcomes accurately, including additional expenses for billing purposes
• Flag any adverse findings or discrepancies between candidate-provided information and research outcomes

What You Bring to the Table

• Previous experience in customer service, showcasing aptitude in handling customer inquiries and managing busy workloads
• Organizational skills with an ability to multitask effectively and meet tight deadlines.
• Thoroughness and accuracy in completing tasks, ensuring quality and timely outcomes
• Demonstrated capability to handle a high volume of transactional tasks (typically ranging from 80-100 items per day)
• Good email etiquette, and confident, professional phone manner for effective communication with clients and candidates
• Familiarity with office software such as Google Suite, as well as a willingness to learn and adapt to new online systems

• Have exceptional attention to detail
• Possess a strong drive to be of service, with experience in customer service or call centre environments
• Are committed to being active and supportive team members
• Able to commence work as soon as April 28, 2025

Why You Should Be Excited:

• Work with amazing teams committed to giving great customer service
• DEIB Commitment: We #39;re dedicated to creating an inclusive and equitable environment for all
• Bright Minds: Learn from some of the most brilliant and kind people you’ll ever meet!
• Full IT equipment will be provided
• 4 weeks vacation
• 12 wellness days
• Health spending account plus more benefits
• $500 one time work from home set up

A Little Bit More About UsThese roles are to support the EMEA team delivering to UK and global clients. Together, we are diversifying our offerings and are bringing AI driven background checks into the UK!Certn is a growing global technology company that is looking to reinvent the way organizations build Trust in People with technology and AI-backed background checks. Having recently been named one of Canada’s Companies-to-Watch in Deloitte’s Technology Fast 50™ Awards, we are becoming one of the fastest-growing start-ups.Just so you know… The selected candidate will be required to complete a background check. This means you will get to see first hand what we do (and trust us, we do it REALLY well)!Certn takes pride in being an advocate for equal opportunities in the workplace. Our commitment is reflected in how we’re creating a workplace that’s respectful, inclusive, and free from barriers—a place where each member of our team can achieve their full potential. We firmly believe that the strength of our company is rooted in diversity, and we encourage every individual to bring their authentic selves to work. We extend a warm welcome to all qualified candidates and hope that you #39;ll consider Certn as your preferred employer, where you can thrive and contribute to our collective success.If you have a disability that requires accommodation during any stage of our recruitment process, please let us know how we can best assist you.