Student Recruitment Officer - Jobs in North Bay, ON

Job Description

Nipissing UniversityPOSITION DESCRIPTIONPOSITION TITLE: Student Recruitment OfficerDEPARTMENT: Registrar’s OfficeEMPLOYMENT DEFINITION: Full-Time Support Staff ContractWAGE GRADE: 50SUPERVISOR: Associate Registrar, RecruitmentSUMMARY OF FUNCTIONS: Reporting to the Associate Registrar, Recruitment, the Student Recruitment Officer (SRO) will work within a team environment and play an important role in Nipissing University’s recruitment activities, as part of the front-line team responsible for building awareness and growing enrolment at the institution.The SRO will travel throughout Ontario to spread awareness of Nipissing University. The SRO will be responsible for creating meaningful, and informative relationships and engaging in correspondence and follow-up with internal and external contacts including prospective students, supporters, guidance counsellors, teachers, professors, and other Nipissing University representatives.This position will require extensive travel across Ontario, as well as regular evening and weekend work. Candidates must be available for our Fall Open House in November.DUTIES & RESPONSIBILITIES: SALES/RECRUITMENT (80%)

• Develop and facilitate information sessions to highlight the Nipissing University experience and advantages to positively influence prospective students, thus contributing to Nipissing University’s recruitment and retention strategies

• Deliver information sessions held in secondary schools, community locations, and convention/conference facilities. Sessions may involve individual conversations with students and their parents and/or presentations to groups of up to 300 people

• Maintain thorough knowledge of Nipissing University programs, admission procedures, facilities, student services and unique selling points. Update recruitment information on relevant websites, engage in social media promotion

• Responsible for making travel arrangements associated with participation in Nipissing’s school visits program for fall recruitment. The position involves extensive travel throughout Ontario during September, October and

November along with evening and weekend work

• Respond to inquiries in person, on the phone and via email and social media
• Assist with the Campus Tour Ambassador Program to strengthen the campus tour program and conduct campus tours when required
• Assist with mail-outs and other administrative duties in the department
• Assist with online information sessions and call campaign programs

REPORTING (10%)

• Conduct research and prepare statistics/other reports that are in line with the current trends in post-secondary recruitment

• Maintain Customer Relationship Management database

• Input prospective student data into database in a timely manner
• Draft summary reports at the end of the fall travel season

EVENTS (10%)

• Assist with the planning/development, organization, hosting and representing at on and off-campus recruitment events, such as, the campus tour program, guidance counselor breakfast, special campus visit events (Open House and group tours) and the Ontario Universities’ Fair

• Act as a back-up in order to provide reception duties within the Student Recruitment Office including answering the telephone and receiving campus visitors

Any other duties as assigned QUALIFICATIONS: Education: University undergraduate degree, preferably from Nipissing University.Training, Experience, Knowledge & Skills Required:

• One to two years of experience in customer service and/or student recruitment
• Proven sales/recruitment/liaison experience, knowledge and skills
• Strong communicator with effective written, presentation and oral communications, and interpersonal skills (Bilingualism is an asset)

• Customer service focused
• Knowledge of Nipissing University programs/policies and the Ontario university system
• Strong time management, organizational and multitasking abilities
• Ability to deal courteously and effectively with tact and diplomacy
• Ability to portray a positive and professional image
• Team player, with the ability to work independently
• Ability to think both creatively and strategically
• Excellent judgment
• Ability to work under pressure and work in a changing environment
• Ability to maintain confidentiality
• Excellent working knowledge of various computer software packages
• Valid G class Ontario driver’s license
• Must have current a criminal record check/vulnerable sector check (i.e. not have been convicted of a criminal offence for which a pardon has not been granted).

RELATIONSHIPS / CONTACTS: Supervised by: Associate Registrar, RecruitmentInternal Contacts: Staff, faculty, students, NUSU, NUSAExternal Contacts:

• Prospective students/applicants

• Parents, family members and supporters of prospective students
• High school guidance counsellors, teachers and principals
• Representatives from colleges and universities, as well as community agencies

MATERIALS UTILIZED:

• Nipissing recruitment materials (student guides, college transfer guides, academic calendar, website, videos, photography)

• General office equipment
• Software: Microsoft Office, Customer Relationship Management System (Greymatter CRM), Internet, email, etc.
• Automobile (rental)
• Policy and Procedure Manual
• Strategic, Academic and Marketing and Recruitment Plans

PHYSICAL/MENTAL DEMANDS AND WORKING CONDITIONS:

• Moderate lifting, carrying, climbing relating to representing the University at events
• Visual and mental concentration
• Extensive individual travel
• Regular interaction (phone/email/in-person) with internal and external representatives
• Several conflicting deadlines
• Flexible work schedule, with regular evening and weekend hours, in order to accommodate the needs of prospective students and colleagues
• Shared work space

Job Type: Fixed term contractContract length: 3 monthsSalary: From $25.23 per hourApplication deadline: 2022-08-08Expected start date: 2022-08-22Quick Apply

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