Business Support Coordinator, Surgical Programs - Jobs in North Vancouver

Job Description

Come work as a Business Support Coordinator with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Business Support Coordinator to join the Surgical Program Administration team at Lions Gate Hospital. This is an exciting opportunity to work at Lions Gate Hospital while providing business and analytical support across all of our Coastal community of care sites. Apply today to join our team!As a Business Support Coordinator with Vancouver Coastal Health you will:- Be responsible for providing leadership to the Central Patient Booking Department staff, assist with business planning and strategy development and assess trends and identify issues that promote the strategic directions of the surgical programs.- Analyze trends and identify opportunities for new business developments that optimize resource use and continually improve the provision of patient care.- Lead and guide budget preparation and analysis, ORBIT/ORMIS, RAM (OR Allocations), Surgical Patient Registry (SPR), performance measurement, monitoring and benchmarking activities and quality and utilization enhancement/improvement initiatives.- Identify and participate in research opportunities.- Interact regularly with Directors/Managers/Leaders regarding surgical services and operational activities.- Communicate with Leadership and Operations Councils, QUIST Coordinators and Advisors, Financial Planning staff and various other departments, committees and task groups as required for conducting daily business and achieving department objectives.- Liaise with the Ministry of Health, other health authorities, public and private organizations and individuals for obtaining and providing information and addressing complaints/comments and other issues.Educationamp; Experience- Bachelor #39;s Degree in Business Administration or a related field plus a minimum of five (5) years recent related experience in a health care environment with progressive leadership experience including supervisory experience or an equivalent combination of education, training and experience.- Computer literacy with word processing, spreadsheet, graphics and database programs, e.g. MS Word, PowerPoint, Excel, Access and Visio is required.Knowledgeamp; Abilities- Collaborates to develop and monitor program budget, monitors expenditures, provides feedback and analysis on variances and makes recommendations for corrective remedial action.- Skillfully develops meaningful indicators of quality in areas such as patient/client safety and security, human, financial and property risks, resource utilization and satisfaction and provides constructive reports based on the results of indicator monitoring.- Solves problems by applying continuous quality improvement strategies, tools and techniques to identify root cause, potential interventions or solutions and effective evaluations of improved processes.- Fosters collaborative and effective working relationships that promote cooperative goal achievement and contribute to an atmosphere of trust and mutual respect.- Effectively utilizes verbal, written and technological communication skills when obtaining information, providing advice/information and otherwise communicating electronically, verbally or in written format.- Facilitates, collaborates and negotiates for effective resolution of human resource issues.- Physical ability to perform the duties of the job.As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Officer Order and the Health Sector Order), as of October 26, 2021, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTHVCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and#39;going first #39; when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.- Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan- Grow your career with employer-paid training and leadership development opportunities- Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families- Award-winning recognition programs to honour staff, medical staff and volunteers- Access to exclusive discount offers and deals for VCH staffDiversity, equity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada #39;s Top 100 Employers in 2023.Only short-listed applicants will be contacted for this posting.Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.Thank you for your interest in Vancouver Coastal Health.Job Requisition ID: 2023-105300Name: 00 - Excluded - VCHAUnion: 905 - Mgt/Excluded-VCHA (37.5 Hr)Position Type: BaselineFTE: 1.00Standard Hours / Week: 37.50Shift Times: 0800-1600Days Off: Saturday, Stats, SundayExternal Company URL: www.vch.caStreet: 231 East 15th Street