Business System Analyst - Jobs in North York, ON

Job Description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, youll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.About the role:For a journey that is exciting and complex, we’re looking for someone who can combine expert analysis skills, a strong technical aptitude, a strategic mindset, diplomatic facilitation and leadership skills to elicit and build requirements that enable exceptional solutions.We operate in a world where time-to-market and evolving business priorities drive our plans so the person who fills this role will need to be equally effective in adapting to change as they are following a process.As a Business Systems Analyst you will utilize your knowledge of business objectives and processes, products, people, technology and quality concepts to:Partner with business and technology areas to ensure the technology and process solutions delivered/supported meet the needs of the business partners.What will you do

• Facilitate the communication between the business and technology areas to address business issues.
• Take ownership of support issues and engage the appropriate resources to reach solution.
• Ensure all written documentation is clear, understandable, audience appropriate and accurately capture the key information required for a quality solution that meets the business needs.
• Be part of an innovative culture where continuous improvement is valued, rewarded and embedded in what we do.

What you need to succeed.

• Skilled in the application of business systems analysis core competencies with 3 to 5 years of digital experience
• Experience with business process analysis and a technical aptitude and curiosity.
• A strong communicator who excels at delivering crisp, clear written and verbal messages to groups of varying sizes and roles.
• A talented facilitator who is skilled in elicitation and negotiation.
• A strategic thinker who appropriately applies a variety of planning, analysis, elicitation, modelling, and documentation techniques to accurately define and communicate requirements to help successfully deliver on initiatives.
• A collaborative team member who continuously strives to improve the client experience, our team, and our processes.
• Ability to work in a multi project and methodology environment.

Preferred skills:

• Knowledge of Enterprise Content Management technologies (specifically Kofax, FileNet, RightFax, Documentum)
• In-depth experience with Microsoft Office products
• Experience with JIRA and ServiceNow
• Experience with change and incident management
• Experience with collaboration tools such as SharePoint, One Note, Outlook

Unique Requirements:

• This position requires Enhanced Reliability clearance

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.Salary Range:56,300/56 300 - 92,900/92 900Job Category:Business Analysis - SystemsPosting End Date:07/01/2022Quick Apply

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