Digital Operation Partner (12 month contract) - Jobs in North York, ON

Job Description

About UsThe Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!Our Culture of Ownership, Meritocracy and CollaborationWere not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day.As part of Kraft Heinz, youre supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.General informationAll posting locations: North York, Ontario, CanadaJob Function: 01 - SalesDepartment: 01 - 04 - Field SalesDate Published: 22-Aug-2022Job Type: RegularDescription & RequirementsRole OverviewIn this role- you will play a key role in driving meaningful growth- while managing of our online B2B platform focused on restaurants- convenience store and small groceries operators in ‘Canada’ to sell KHC products directly to store-level. The perfect candidate will have a solid attention to detail and have the capacity to multi-task in a fast-paced environment. It’s vital that this candidate be curious- proactive- data-minded- and actively looking for ways we can improve the consumer journey/experience helping build relationships with our company. It’s as much about being able to effectively translate data/insights- and ultimately- create amazing connections with customers. We are driving transformation; the ideal candidate will thrive in uncertainty and be thrilled to help create the future.The Digital Operation position within the sales organization provides the candidate with an opportunity to develop solid business skills as a foundation for further career development within the Kraft Heinz company- which could include roles on Supply Chain- Retail Sales- Food service- Customer Business- and Category Business units. This position will develop supply chain skills- analytical skills- and will allow the individual to apply concepts and tools that will develop core competencies such as ‘Business Savvy’ and the ability to simplify the complex.This role is entrepreneurial in spirit and as a ‘Digital Operation Partner’ offers an exciting opportunity to grow KHC sales.Responsibilities

• Maximize Store In-Stocks- Event Management- Execution of New and Discontinued items- Reporting- and Analytics
• Implement and Monitor NPS (Net Promoter Score)- recommending and driving creative solution to improve customer experience
• Be the primary source of information- analyzing our performance and bringing insights to the larger business
• Use Kraft Heinz CDP (Customer Data Platform) processes to develop and maintain shipment forecast
• Leverage Customer data and collaboration to improve forecasting model for turn and promotional volume
• Understand- track- and report KPI’s (Forecast Accuracy- Bias- CFR- etc.) to stakeholders as necessary
• Interface with e-Commerce development teams- business partners- and IT partners to prioritize- mitigate- resolve- and report on root-cause
• Manage- analyze- and draw conclusions on specific ecommerce KPIs (number of customers- conversion rate- cart size).
• Utilize fact-based selling tools and market information to secure new product distribution- presenting cross-merchandising ideas and identifying other opportunities for new sales growth.
• P&L management and financial reconciliations

Requirements

• Completed University degree.
• Customer Supply Chain related experience (Demand Planning- Product Supply- Distribution- Transportation- Manufacturing)
• Experience or demonstrated interest in working with large/complex supply chain data sets and creation of supply chain decision models based on Kraft Heinz internal and retail customer data inputs (experience with excel- access- SQL- or other relational database tools is a plus)
• Previous customer service experience is preferred- but candidates with a passion for supply chain and driving business results who are willing to learn are encouraged to apply.
• Bilingual is an asset
• Strong drive for results and customer focus.
• Intermediate Computer Skills (Excel- Outlook).
• Self-Driven. Ability to work independently with minimal supervision.

IND123#LI-LocationToronto- ONKraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact HRCompliance@kraftheinz.com for assistance.Quick Apply

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