Hirejobs Canada
Register
Auckland Jobs
Canterbury Jobs
Northland Jobs
Otago Jobs
Southland Jobs
Tasman Jobs
Wellington Jobs
West Coast Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

JPMorgan Payments _ Product Specialist Point of Sale Terminals - Jobs in North York, ON

JPMorgan Chase Bank, N.A.
Job LocationNorth York, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

The Chase for SMB Domain within Chase Merchant Services is focused on key payment solution initiatives that will deliver our payment product suites to our merchants while improving their servicing experience, and that of our internal stakeholders. The Product Specialist for North American Point of Sale Terminal Products will be primarily focused on business centric technical maintenance of our core terminal products and improvement of our terminal servicing platforms to ensure operational efficiency and high availability. This role will also ensure the proper release management, technical client consulting, and implementation is conducted keeping customer and business needs in mind.This individual will work closely with our product managers and technology partners to ensure that day-to-day operations, client and partner escalations, and product maintenance are managed and in alignment with our near term roadmap, and tactical goals to ensure that our offerings are best in class. The ideal candidate has a comprehensive understanding of the physical point of sales landscape, with deep technical knowledge and strong issue management and triage skills.Responsibilities

  • Day-to-Day Terminal Estate Management (Template creation/modification, Estate creation, parameter updates, etc)
  • Take initiative to improve the product line by documenting new use cases, requirements, customer problems, and business needs
  • Liaison between IT, QA, Helpdesk, and Product
  • Manage client escalations and incidents
  • Track on-going issues and remediation efforts
  • Contribute to the product backlog
  • Participate in and assist with facilitating major application releases and perform product validations
  • Track and document client journey and experience for existing products
  • Work with 3 rd party vendors/partners to maintain product offerings
  • Work with teams across product, technology, legal, risk, compliance, etc to maintain existing terminal products
  • Consult with the Product Managers on the appropriate implementation and deployment plans for new releases
Qualifications
  • Bachelors degree or equivalent experience required
  • 3+ year in product development, technology role with product exposure, or servicing role with POS terminal exposure
  • 5-7+ years experience in payments industry required; merchant acquiring preferred
  • Strong ability to analyze issues & problems, recommend solutions, and communicate effectively and confidently (both written and verbal)
  • Ability to productively work in a matrix management organization
  • Positive, team-oriented attitude
  • Strong ability to take initiative based on managers guidance
  • Travel requirement: less than 10%
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the worlds most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants and employees religious practices and beliefs, as well as any mental health or physical disability needs.Quick Apply
  • Terms & Conditions
  • New Privacy
  • Privacy Center
  • Accessibility
For Job Seekers
  • Browse Jobs
  • Advanced Job Search
  • Emplois Quebec
For Employers
  • Post a Job
  • SimplyHired OnDemand
Stay Connected

APPLY NOW

JPMorgan Payments _ Product Specialist Point of Sale Terminals Related Jobs

© 2021 HireJobsCanada All Rights Reserved