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Part-time Customer Service Rep/Medical Receptionist - Yonge & Sheppard - Jobs in North York, ON

Athlete's Care Sports Medicine Centres
Job LocationNorth York, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Part-time Customer Service Representative/Medical Receptionist* Must have a passion for client/patient experience with minimum 1 year customer service experience* SET HOURS - SATURDAYS 8:00 am-2:30 pmAthlete’s Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area. We are currently hiring for full-time medical reception positions for our various locations downtown locations.We are looking for friendly, enthusiastic, and motivated individuals to join our growing team. Successful candidates are service-oriented, self-directed and able to work within a fast-paced, team environment and provide excellent customer service at all times.We provide a competitive salary, group benefits, opportunities for educational advancement as well as opportunities for growth. English literacy and computer proficiency are essential.Administrative Duties include: Performing daily, weekly, and bi-weekly duties including, but are not limited to:

  • Incoming and outgoing fax handling
  • Incoming and Outgoing Referrals daily
  • Confirmation Calls/E-mails
  • Completing Callbacks on a daily basis
  • Responding to online Appointment Requests in a timely manner
  • Responding to Open Care appointment requests in a timely manner
  • Completing Photocopy of Medical Notes requests
  • Scanning of appropriate reports, charts and other documents into file import daily
  • Booking patient appointments, taking payment, and handling various patient, physician, and practitioner inquiries
  • Daily cleaning and tidying of the clinic treatment areas, staff areas, and washrooms
  • Assisting Physicians and therapist staff throughout their schedules clinics
  • Direct bill private Insurance at time of patients appointment
  • Ensuring MD Inventory cabinets and Physiotherapy cart checklists are completed
  • Completing specific clinic checklist
  • Assisting Office Manager with day-to-day duties
  • Follow up on paperwork/payments for WSIB, Motor Vehicle Accidents, and Blue Cross (Military)
  • Comply to Employee Handbook
Job Type: Part-timePart-time hours: 15-20 per weekSalary: $15.00-$17.00 per hourSchedule:
  • Day shift
Expected start date: 2022-06-06Quick Apply
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