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Customer Service Representative - Jobs in Ontario, Canada

Ecruit
Job LocationOntario, Canada
EducationNot Mentioned
Salary$20 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Job descriptionDo you have a passion for customer service and want to build a career with a company that values work-life-balance and promotes from within Then we want you to join our extraordinary team!Aspire Lifestyles provides an opportunity to have the stability and support of a worldwide industry leading concierge company while working from your home.

  • MUST be located in Ontario, Canada.
  • Remote - Work from Home Opportunity
  • Starting at $20.00/hr with the potential to earn a monthly bonus!
  • $2.00/hr shift differential for all hours worked after 7pm ET
  • Full-time (up to 40 hrs a week), 8-hour shifts, Permanent
  • Benefits (after 30 days of employment) including but not limited to:
  • Dental care
  • Extended health care
  • Vision care
  • RRSP with company match
  • Paid time off
  • Career advancement opportunities
  • Paid Training
  • MUST be able to work Full Time.
  • MUST be able to work Afternoons and Weekends.
  • No sales required.
We are currently looking for talent to be available for full time variable schedules including afternoons, evenings and weekends as required.Aspire Lifestyles is a global leader and concierge industry pioneer with 30 years of experience that offers unique opportunities to make memories for our customers every day.As a member of our team, you will provide white glove customer service to our high-profile clientele through the fulfillment of requests which include but are not limited to dining reservations, ticket purchases, and flower requests.Here’s what you bring to the team:
  • The passion to always put the client #39;s experience at the forefront of everything you do while maintaining a positive and professional attitude.
  • Must be internet savvy and proficient in navigating multiple systems simultaneously.
  • Able to work in a fast paced, structured call center environment servicing customers through inbound and outbound virtual channels (phone and email).
  • Strong ability to communicate and write in a polished, educated, and professional manner.
Please note that successful candidates must meet the following criteria in order to Work from Home:
  • Must provide a private at-home office space, with a lockable door, free of distraction.
  • Must procure, set up, and maintain high speed internet access with a minimum speed of 25 mbps download / 5 mbps upload.
  • Hard wired internet connection (cannot use Wi-Fi or Wi-Fi Pods) capable of continuously supporting excellent call quality and high-speed response rate. Internet connection must be connected to modem /router through hard cable/ethernet cord.
  • Satellite users are prohibited and cannot be used due to the impact on call quality and the stability of service.
  • To qualify for this position, you MUST have a smart phone. The smart phone MUST be operating on the most up to date software system.
Qualifications:
  • High school diploma or equivalent is required.
  • Must be able to pass a pre-employment background check.
  • 2 years of customer service experience required.
  • Prior experience in the Hospitality or Travel industries preferred.
Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.#ecruit

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