Hirejobs Canada
Register
Auckland Jobs
Canterbury Jobs
Northland Jobs
Otago Jobs
Southland Jobs
Tasman Jobs
Wellington Jobs
West Coast Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Travel Customer Service Representative - Jobs in Ontario, Canada

Ecruit
Job LocationOntario, Canada
EducationNot Mentioned
Salary£20 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Job descriptionDo you have experience in the Travel, Airline or Hospitality industry and a passion for guest services Do you want to build a career with a company that values work-life-balance and promotes from within Then we want you to join our extraordinary team!Aspire Lifestyles provides an opportunity to have the stability and support of a worldwide industry leading concierge company, without the hassle of a commission-based career, having to build your own clientele, or working outside of your home.

  • MUST be a resident of Ontario, Canada
  • REMOTE - Work from Home Opportunity
  • Starting at $20.00/hr
  • Full-time (up to 40 hrs a week), 8-hour shifts, Permanent
  • Benefits (after 30 days of employment) including but not limited to:
  • Dental care
  • Extended health care
  • Vision care
  • RRSP with company match
  • Paid time off
  • Career advancement opportunities
  • Paid Training
  • MUST be able to work Full Time.
  • MUST be able to work Afternoons and Weekends.
  • No sales required.
  • Bilingual English/French an asset
We are currently looking for talent to be available for full time variable schedules including afternoons, evenings and weekends as required.Aspire Lifestyles is a global leader and concierge industry pioneer with 30 years of experience that offers unique opportunities to make memories for our customers every day.As a Travel CSR, you will be responsible for fulfilling travel specific requests for a very high-profile client program via telephone and email.The successful candidate will research, plan, and execute customized travel experiences, through booking domestic and international flights, car and/or hotel travel arrangements. At times, you may be required to de-escalate a Card Member’s stress when unforeseen travel situations arise. The Travel CSR will use their knowledge to help Card Members access their exclusive benefits, including how to make the most of their Membership Reward points.Our paid training program provides you with all the skills required to become a travel expert. Your in-depth training will enable you to know where and how to find the information needed to assist travelers with their changing travel plans, such as trip cancellations, re-bookings, and exchanges You will learn to troubleshoot customer issues relating to the use of the travel website and expertly guide customers as they navigate through the site.Here’s what you bring to the team:
  • The passion to always put the client’s experience at the forefront of everything you do while maintaining a positive and professional attitude.
  • Excellent geographical and travel knowledge through professional or personal travel experience.
  • Must be internet savvy and proficient in navigating multiple systems simultaneously.
  • Able to work in a fast paced, structured call center environment servicing customers through inbound and outbound virtual channels (phone and email).
  • Strong ability to communicate and write in a polished, educated, and professional manner.
Please note that successful candidates must meet the following criteria in order to Work from Home:
  • Must provide a private at-home office space, with a lockable door, free of distraction.
  • Must procure, set up, and maintain high speed internet access with a minimum speed of 25 mbps download / 5 mbps upload.
  • Hard wired internet connection (cannot use Wi-Fi or Wi-Fi Pods) capable of continuously supporting excellent call quality and high-speed response rate. Internet connection must be connected to modem /router through hard wired cable/ethernet cord.
  • Satellite users are prohibited and cannot be used due to the impact on call quality and the stability of service.
  • To qualify for this position, you MUST have a Smart Phone. The Smart Phone MUST be operating on the most up to date software system.
Qualifications:
  • High school diploma or equivalent is required; college experience is preferred.
  • Must be able to complete a background check.
  • 2+ years of customer service experience required preferably in a highly interactive hospitality or travel related role is required.
  • Prior experience in the Hospitality or Travel industries is preferred.
  • Bilingual English/French an asset
Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.#ecruit

APPLY NOW

Travel Customer Service Representative Related Jobs

© 2021 HireJobsCanada All Rights Reserved