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Work from home - Customer Service Representative – Mobility Incoming calls - Jobs in Orillia, ON

Nordia
Job LocationOrillia, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Overview:Your future career at a glanceYoure known for your expertise and knowledge in customer service, and you strive for new challenges Youre results-driven and looking for a career where you can grow professionally If you said yes, we have an excellent career opportunity for you within the Nordia team! Add to that a competitive wage and the opportunity to work from home; now thats an offer you dont want to miss!Were looking for passionate people who enjoy working with technology to join the friendly Mobility Loyalty team of Nordia Orillia. As a customer service representative, you will interact daily with the clients of Canadas largest telecommunications company. If youre looking for an exciting career that is anything but dull, look no further!In this role, you will:

  • Assist clients regarding their mobility products;
  • Take pride in creating a fantastic customer experience by ensuring that customer needs and expectations are satisfied on every call;
  • Be friendly and empathetic: a good listener who can establish a relationship of trust with customers.
Responsibilities:
  • Excellent oral and written communication skills.
  • High school diploma or the equivalent, completed;
  • Previous experience in a customer service or sales environment;
  • Tech-savviness - Youre passionate about technology, and you enjoy talking about it;
  • Ability to work in the following time-slots:
    • Monday to Friday: 7:00 am till midnight;
    • Saturday and Sunday: 8:00 am till 9:00 pm.
Qualifications:
  • Competitive base salary of $18.69/hour after training;
  • Performance-based incentive;
  • Weekend premium
  • Fully paid training and all the support you need to succeed;
  • Complete benefits plan after six months of service, including:
    • Comprehensive insurance (medical, dental, and life insurance);
    • Great discounts on telecommunications products and services.
Why NordiaIts simple: our top priority is to provide a rewarding environment for our employees. Thats why we are proud to offer competitive compensation, a stimulating work environment, and excellent benefits. According to the most recent internal survey, our employees confirm it: 86% of them would recommend Nordia as an employer to their family and friends!Also, we have been nominated by Waterstone as one of Canadas Most Admired Corporate Cultures for the second time in a row in 2021, and we are a Dunamis Award recipient for our excellence in human resources.Want to learn more about our career opportunities and what makes Nordia the best place to work Click here to find out!Quick Apply
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