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Client Consultant - Jobs in Oro-Medonte, ON

The Hitch House Inc.
Job LocationOro-Medonte, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Are you are looking for an employer with a solid reputation who cares about you and sees you as a vital part of a family run business, where you can put down roots, then The Hitch House may be the place for you!We are searching for a Client Consultant to join our dynamic team at The Hitch HouseAs a Client Consultant, you will be responsible for providing prompt and courteous service to all our clients. Located 5 minutes north of Barrie and 20 minutes south of Orillia on Hwy 11, The Hitch House is considered to be one of Canada’s premier Motorhome Dealerships. Not sure if you have enough qualifications No problem, we will train the candidate who best fits our team! The hours for this position are Monday – Friday 8:00am – 4:30pm with rotating Saturday’s (Hours 9:00am - 1:00pm) (May – October). Overtime may be required if needed. Our high-volume months are April – December. During the low season other duties may be assigned as required which may include snow removal on the lot.QualificationsCustomer Service

  • Attitude is everything – greet service department customers promptly and courteously
  • Listen & document customer concerns in detail.
  • Manage customer expectations while being empathetic.
  • Follow-up with customers, advising the status of repairs or delays (if any)
  • Verify completion of repairs to company standards
  • Demonstrate a mechanical aptitude.
  • Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Administrative
  • Manage customer appointments.
  • Open/close work orders
  • Process payment of customer invoices
  • Computer literate (MS Word, MS Excel, Email, and the internet) and ability to learn dedicated dealership software.
  • Strong written and verbal communication skills
  • Focus attention on priority work to ensure that deadlines are met.
Personal
  • Energetic, self-motivated
  • Ability to adapt during peak volumes.
  • Strong ability to organize & problem solve.
  • Exceptional rapport building abilities, strong client focus.
  • Team player, willingness to share expertise.
Why Work at The Hitch HouseHere at The Hitch House we offer a large selection of RVs and in our over 50+ year history have grown into a 14-acre display lot with a 50,000 square foot facility. At The Hitch House we work hard to create a fun and success-oriented environment. Our employees have a significant impact on business culture. We are an award-winning business that supports many community events and charities including Oro-Medonte Mystical Lights, The Barrie Food Bank, The Sharing Place Orillia, Simcoe Hospice, Big Brothers Big Sisters of Barrie and many more.COVID-19 precaution(s):
  • Sanitizing, disinfecting, or cleaning procedures in place
  • All necessary PPE provided, including hand sanitizers, masks and gloves upon request
Please apply in person, online or send your resume to:The Hitch House Inc., located at 1490 Hwy 11S, Oro-Medonte, ON L0L 2L0 or by email to Bob Martin at [email protected] or Hiedi Stoate at [email protected]Visit us at www.thehitchhouse.com and see for yourself why we are Ontario’s #1 RV and Motorhome Dealership!We are an equal opportunity employer. We thank all those interested who apply, however only candidates selected for an interview will be contacted.Job Types: Full-time, PermanentSalary: From $21.00 per hourBenefits:
  • Dental care
  • Extended health care
  • Profit sharing
  • Store discount
Flexible Language Requirement:
  • French not required
Schedule:
  • 8 hour shift
  • Monday to Friday
  • Weekend availability
Supplemental pay types:
  • Bonus pay
Ability to commute/relocate:
  • Oro-Medonte, ON L0L 2L0: reliably commute or plan to relocate before starting work (required)
Work Location: In personQuick Apply
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