Administrative Assistant/ Executive Assistant - Jobs in Ottawa, ON

Job Description

PLEASE READ THIS ENTIRE POSTING CAREFULLY BEFORE APPLYING. Applicants who do not meet the criteria and who do not submit the specific requested mandatory application documents requested in section 5 below (“How to Apply”) will NOT be considered. 1. About DocDoctorDocDoctor is a professional writing service based out of Ottawa. Since 2015, we have been serving thousands of clients annually from across Ontario, across Canada, and from around the world with Professional Resume Writing Services and other document drafting/ content editing services. More information about DocDoctor can be found at www.DocDoctor.ca2. Job DescriptionReporting to the DocDoctor Editor-in-Chief, the Administrative Assistant/ Executive Assistant will work from home/ remotely. The ideal candidate should be easy to work with, open to learning through research and guidance, resourceful, creative, and energetic. A passion for providing timely, accurate, and complete information, communications, and administrative assistance is essential. A personal interest in writing, editing, and providing high-quality client services is a must. This is a friendly, collaborative position, with help always just an e-mail, text, phone call, or meeting away. This position includes, but is not limited to, the following core tasks:· Providing virtual (remote) office administration support, including answering phone calls, replying to e-mails, and relaying inter-corporate communications;· Liaising with new and existing clients to book orders for services;· Preparing invoices, performing basic bookkeeping (online), and completing basic financial administration tasks;· Assisting writers and editors in the completion of client files, revisions, and special projects;· Developing creative website, social media, and advertising/ marketing content;· Assisting with the triage and workflow of the Editor-in-Chief as an Executive Assistant, as well as supporting the triage/ workflow of the Lead Writer and other Writers;· Other duties and special projects as assigned.3. Requirements· Experience: previous administrative experience in a customer-facing or customer relations role is preferred. Previous experience in writing, editing, communications, or public relations roles or academic programs is an asset. Please provide specific examples of relevant experience in your Cover Letter (optional/ if applicable).· Education: a college or university degree is preferred, however, current students with a strong academic background and willingness to learn and who are currently completing their studies and have adequate availability may also be considered. Please clearly state your education level in your Cover Letter (required). If currently in school, please outline your availability.· Languages: this position requires a strong command of the English language and native English proficiency. The ability to communicate in French is not required, however, bilingualism is an asset. If you are bilingual, please describe your language proficiency in your Cover Letter (optional/ if applicable).· Location: this is a work-from-home/ remote opportunity, however, candidates must be located within the Greater Ottawa Area. Please clearly state in your application what area of Ottawa (neighbourhood, not specific address) or surrounding city you are currently based in and would be working from (required). Applications from candidates outside of the Greater Ottawa Area will not be considered.· Technical Aptitudes: assets (not requirements) include proficiency or experience in social media use/ marketing, SEO, graphic design/ creative content development, website building/ construction, digital marketing/ advertising, and accounting/ bookkeeping. Please clearly state in your application if you have any technical aptitudes suitable to this role, including any special software or programs you have used (optional/ if applicable).· Availability: the successful candidate must be regularly available by e-mail/ phone and able to respond to time-sensitive inquiries and requests in a prompt manner. Business hours are 9:30am-5:30pm, Monday to Friday, however our team often responds to e-mail inquiries after hours in a timely manner, including over weekends. Checking and responding to e-mails promptly is a basic expectation of this role.· Additional Requirements: the successful candidate must be highly organized, possess courteous professionalism skills in order to provide outstanding customer service by e-mail, and have basic proficiency with e-mail writing and the use of Microsoft Office and MacOS. Access to a computer, smartphone, and reliable internet/ data connection are also required.4. Wages & Hours of WorkNo in-person “office hours” are required at this time, particularly in light of the current COVID-19 pandemic. The successful candidate will work from home/ remotely at a rate of $20.00 per hour for 40 hours per week.The potential for upward advancement, increased hourly wages, and/ or a conversion to salary are all possible, commensurate with performance. Quarterly, seasonal, and year-end bonuses are also possibilities, commensurate with performance.All employees have access to Group Benefits (Extended Health, Dental, and Insurance) and a Corporate Wellness program, including an additional optional health benefits plan.5. How to ApplyPlease submit a Resume and 1 Pg. Cover Letter that clearly outlines your suitability for this role through Indeed in order to Apply. Your Cover Letter should be tailored and personalized to this particular job application, and showcase your current abilities to work for an organization that produces these types of documents. It should also clearly address the REQUIRED experience items listed in Section 3 above, as well as any optional assets as they may apply.Generic or “copy and paste” Cover Letters will not be considered. Applications without the required Resume AND 1 Pg. Cover Letter will not be considered. In your Cover Letter, be sure to address the required information above. Only applications through Indeed will be considered.Candidates selected for consideration will be contacted via Indeed to arrange an initial interview by phone and/ or Zoom.DocDoctor is an equal opportunity employer committed to employing skilled and diverse employees who are reflective of Canadian society. We hire based on merit by ensuring the full participation of all selected candidates, and also welcome and encourage applications from individuals with disabilities as well as individuals from groups that are traditionally underrepresented or have additional barriers to the labour market, including: Indigenous individuals, candidates still in school, visible minorities/ racialized individuals, LGBTQ2 individuals, women in STEM, and individuals in rural settings. Accommodations are available, upon request, for interested candidates taking part in all aspects of the job selection process.Job Type: Full-timeSalary: $20.00 per hourAdditional pay:

• Bonus pay
• Commission pay

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• Paid time off
• Vision care
• Wellness program
• Work from home

Schedule:

• Monday to Friday

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